Position:
Senior Product Designer Location:
Australia Post Ref #:
12361009 Opening Date:
15-Jul-2024 Work Type:
Permanent Full Time Description & Requirements We're looking for a Senior Product Designer
to join our diverse, talented and innovative digital design team who together are helping our customers and communities build a better future.
Together, we design, build and maintain products, services and experiences that Australians love and trust, while delivering a sustainable future for Australia Post – and you could be part of that!
We're empowered to deliver for our teams and to delight our customers.
We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies.
What you'll deliver with us:
As our Senior Product Designer , you will support the Lead Product Designer and Design Director by working in a team of product designers within our Centre of Excellence for Research & Design, transforming complex tasks into elegant, accessible interfaces.
You will work closely with Project and Program teams and report directly to the Lead Product Designer.
You'll also:
ADVOCATE Advocate for customer centricity and uphold the customer experience as a key deliverable in all work.
COLLABORATE Collaborate with project, platform, and program teams to deliver great digital experiences.
Work with research teams to conduct customer interviews, usability testing, and qualitative or quantitative research.
CREATE Lead the creation of design deliverables including customer journeys, user flows, design mockups, and prototypes.
Support discovery and research reports, presentations, and playbacks.
Engage in weekly design critiques, seeking and providing constructive feedback.
CONTRIBUTE Play a key role with the Research and Design practice.
Contribute to our Postmaster Design System.
Engage in tribe culture by leading discussions and meetings.
You'll need:
DESIGN EXPERIENCE Minimum 5 years' experience in a similar role with a focus in user experience, product or interaction design.
Experience creating digital products, large-scale websites, or applications.
Advanced analytical, conceptual, and problem-solving skills.
Experience with UX and interface design processes and methodologies.
ENTERPRISE ACUMEN Demonstrable commercial acumen in a large enterprise.
Ability to manage ambiguity and work autonomously.
MENTORING & CRAFT LEADERSHIP Experience in mentoring others and advocating for design craft within an organization.
COMMUNICATION SKILLS Highly developed communication skills both written and oral.
Knowledge of front-end and/or native mobile technologies.
Excellent working knowledge of accessibility & WCAG standards.
Our hybrid working arrangement requires a minimum of 3 days per week in person at our Richmond VIC campus or Strawberry Hills NSW location.
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate.
We encourage applications from people of all ages, genders, and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+, and Refugees.
See and hear what it's like to be part of our teams in digital tech:
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