Please include a link to a portfolio demonstrating UX process, low and high-fidelity design skills and outcomes delivered with your application.
Who we are Unloan is a new digital lending venture, backed by CommBank and built in x15 Ventures. We are a diverse team of product managers, designers, engineers, risk managers, and lenders. And we're working together to deliver Australia's most-loved home loan experience.
We're looking for smart people who think differently and want to make a difference.
Our approach to home loan lending We believe that the best loan journey combines brilliant customer service and a seamless digital experience from application all the way to settlement. The interactions between customers and our people have an outsized impact on their experience – and we're all about delivering great customer outcomes.
Where would you fit? As a key member of the team, reporting to the Lead Product Designer, you'll be instrumental in shaping our website's user experience. Working closely with cross-functional teams—including design, product, engineering, and marketing—you'll develop innovative solutions that foster engagement, satisfaction, and long-term loyalty. Your leadership will ensure our digital products deliver seamless, intuitive, and delightful experiences that resonate with our customers.
Role Overview As Unloan continues to scale, we recognise the pivotal role of UX design in shaping market-leading user experiences.
Your responsibilities will include: Manage several projects autonomously with overview from the Lead Product Designer. Work with other Product Designers and Lead to create and implement a cohesive UX strategy for our acquisition products. Assist Lead to scope, plan and provide estimates for your projects. Use the digital strategy to deliver customer-centric experiences through the creation of decision trees, UI flows, wireframes, and interactive prototypes including detailed documentation. Using data and exploratory research to understand the customer and business drivers behind the products you're designing, to deliver measurable outcomes. Manage stakeholders including diverse groups including Product Owners, Engineering, Marketing, Legal and Compliance representatives. Work closely with delivery teams to ensure design assets and specifications fit with their requirements, including Product Owners and Engineering teams, some based remotely. Collaborating on and briefing creative assets while working closely with the Brand team. Experience 5+ years of UX and/or UI design experience in both startups and established organisations.
Strong communication skills with demonstrated success presenting design in a clear and persuasive manner.
Confident cross-functional stakeholder management and influencing skill.
Strong problem-solving, conceptual and design skills to drive solutions at all levels of detail across responsive web platform.
An ability to visualise solutions in appropriate ways: e.g. flows, free-hand sketching, white-board facilitation, wire framing and prototyping.
Strong UI design skills and can create high-fidelity screens and prototypes in Figma. You are well-versed in design systems, components, grids, styles, and typography.
Experience using customer research, usability testing, behavioural or digital analytics to drive and enhance design optimisation.
Experience successfully planning and managing UX project delivery within an agile development framework to agreed timeframes and budgets.
Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement. If this is you, don't worry - we still encourage you to apply. We are committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for!
Why Join Us? Enjoy a flexible and dynamic startup environment. We nurture a safe space for our people to show up as they are! Competitive salary and bonus structure. Opportunities for professional growth and development. Access to the best in class benefits that CommBank offers. About x15 What is x15ventures? We're a venture scaler powered by CommBank. We build, buy, and invest in startups that will benefit the bank's 15 million customers and beyond.
We're navigating the space between corporate and startup worlds and harnessing the collision of careers, ideas and expertise to help build and scale the next generation of digital businesses.
Want access to events, networking and job opportunities, early-stage beta programs, and more?
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