Senior People and Culture Advisor, Rehabilitation Case Manager Aged Care Quality and Safety Commission – Hobart TAS
About the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to protect the safety, security and dignity of older Australians accessing aged care services.
About the Team The Case Management team is responsible for managing complex employee-related issues within the Commission relating to behaviour, performance and health & safety. The team manage risks associated with injured or ill staff, performance issues and workplace grievances and misconduct through investigations. The Case Management team also ensures accurate record-keeping and reporting, as well as compliance with regulations and ensures procedural fairness.
About the Role As part of the Case Management team, the APS6 Senior P&C Advisor position supports the Commission's business areas in the effective management of health, safety and wellbeing in the workforce. In these roles, you will proactively manage physical and psychosocial risks to health and safety in our work environment, manage compensation and non-compensation early intervention health cases, support injured or ill staff to successfully return to work and provide high-level advice, support and assistance to managers on health, safety and rehabilitation case management matters. You will play a key role in supporting the health and safety of our staff and work collaboratively to achieve our strategic wellbeing outcomes.
Position Duties Undertake efficient and effective delivery of end-to-end health/rehabilitation case management activities for injured or ill employees including compensation claims and non-compensation cases, early intervention injury management, return to work and reasonable adjustments relating to health issues. Working collaboratively with all stakeholders, develop efficient case management solutions based on relevant legislation, policies and procedures. Actively manage rehabilitation providers to ensure safe and durable rehabilitation outcomes. Provide accurate and timely health and safety advice and support to managers. Support Commission compliance with WHS legislation and regulations. Support psychosocial and physical risk management and implementation of control measures. Maintain consistent and effective records and produce accurate data and reports via proficient use of Microsoft Office Suite. Review and develop health case management related policies and procedures. Position Eligibility Requirements (Selection Criteria): To be successful in this role you will need to demonstrate the following:
Qualifications and/or equivalent experience working in a Rehabilitation Case Manager, injury management or Health and Safety case management role. An understanding of relevant WHS, rehabilitation and compensation legislation and regulations in the Australia Public Service environment. High level communication, relationship building, interpersonal and influencing skills, including ability to coach and educate leaders on best practice people management. Strong analytical, problem-solving and dispute resolution skills. High level organisational skills, attention to detail and ability to effectively prioritise. Self-motivated, cooperative team-player with integrity, drive and resilience. High level skills using Microsoft Office applications including Excel, ability to use HR systems and to manage confidential and sensitive information. Position Notes: Salary offered will be between $92,970 - $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid. Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months. Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies. In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 800-words , including what strengths you would bring to the role, and a copy of your CV.
Please complete the application and submit by 11:59pm (AEDT), Tuesday 19 November 2024.
Please contact our recruitment team on (02) 9633 3*** or ****** for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to Donna Sykes by emailing ****** with Position title in the subject line.
Diversity and Inclusion The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan.
Further information: For further information about the Quality Commission, office locations and other related resources, please visit
For more information on the Australian Public Service, please visit here .
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