Payroll Officer – Client-Focused Role Supporting the Not-for-Profit Sector (Hybrid Working)Are You Ready to Make a Difference with Your Payroll Expertise?Are you an experienced Payroll Team Leader with a passion for client relationships and a drive to make a positive impact? Are you skilled in mentoring and training others? Do you share a passion for making a difference with your skill-set? If so, we have a distinctive and rewarding opportunity for you.About You:You are an experienced Payroll Officer, who has excellent written and verbal communication skills and thrives in a fast-paced environment managing multiple clients, meeting deadlines, and collaborating with your team. You have strong client-facing experience and leverage that to coordinate and deliver payroll processes, report accurately, and ensure clients are paid on time, every time.Our clients are all within the Not-for-Profit sector. Understanding their stories and needs will allow you to provide a comprehensive payroll experience that enables our clients to make a difference in the world. We are passionate about our clients and the impactful work they do, and we are looking for someone who shares in this.About Us:The Breakthrough Office was founded with a mission to make a difference in the world. We are dedicated to supporting Not-for-Profit organisations by reducing the administrative burdens of accounting, payroll, HR, and corporate governance tasks. By aiding these organisations, we believe their communities will also achieve "breakthrough". We adopt a hybrid working model, with our offices based in Melbourne CBD and Central Coast, NSW.Our Team Philosophy:We strive to contribute to a world that values and advances its community. This commitment extends to our internal team, fostering an environment of learning, growth, encouragement, and mutual support. Our core values include:Continue to LearnShare the JourneyWe value continuous learning, mutual encouragement, and strong team connections.What You Will Do:Client Communication: Handle complex payroll inquiries from clients and employees, providing accurate and timely responses and attend client meetings as required.Payroll Processing: Deliver day-to-day payroll processing for multiple clients, ensuring accuracy and timeliness.Mentor and Train: Mentor and train junior payroll team members, ensuring high standards of performance and continued development.Process Optimisation: Assist in building and refining payroll processes through effective documentation, systemisation and automation.Payroll Compliance: Ensure compliance with local, state, and federal payroll laws and regulations.Audits and Reconciliations: Conduct audits and reconciliations of payroll data.Collaborate: Work with HR and Finance departments to ensure data accuracy and consistency.Report Preparation: Prepare payroll reports for clients and management as required.Ongoing Education: Keep up with current legal developments and trends, and disseminate relevant information to the organisation.Skills & Experience:Minimum of 5 years' experience in multiple client-facing payroll role, ideally within the Not-for-Profit sector.Qualified with a payroll diploma or similar.Excellent communication and relationship-building skills.Strong analytical and problem-solving skills.Ability to manage multiple clients and deadlines.High level of empathy and ability to work with diverse stakeholders.Collaborative and independent work capability.Well-organised with strong attention to detail and good time management.Sound ability to interpret complex EBAs and multiple Awards.Proficiency in payroll systems such as Employment Hero, Tanda, and Xero.Experience with PowerQuery, automation, and AI technologies is advantageous.Knowledge and experience of NZ Payroll processes is advantageous.Why Join Us?We are passionate about our clients and love what we do. If you share this passion and meet the role requirements, we would love to hear from you. At The Breakthrough Office, we believe in supporting each other and our clients to achieve extraordinary outcomes.To Apply: Please submit your application with a cover letter addressing the role requirements and your desire to work with us and our clients. (Only applicants who apply with an accompanying cover letter will be considered)If you'd like a confidential chat about the role, feel free to email ****** Type
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