We shape leading experiences across office, retail and logistics.We're one of Australia's largest property groups, managing $35 billion worth of assets across the country.Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They're inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.This passion and expertise create an employee experience that puts wellbeing, flexibility and opportunity first.The roleWe have a rare, full time opportunity for a customer focused Senior Operations Manager to join our high performing asset management team, responsible for the management of our premium office towers at 111 Eagle Street and Riverside Centre.These iconic Brisbane assets are certified carbon neutral, and provide over 114,000 sqm of office space to our high profile corporate customers.Together with your 3 direct reports, you will lead efforts in supporting the physical performance of the building, ensuring we provide a safe, secure, efficient, and fully compliant asset for our customers and visitors, through effective leadership and management of all site operations and services.Reporting to the General Manager, you will also support our work to maintain and improve asset value through pro-active capital planning and delivery in consultation with the capital works team.What you will be doingEnsuring all assigned operational activities are prioritised and diligently and efficiently completed, with a strong focus on customer service.Taking accountability for operational projects on site and ensuring they are integrated and completed with minimum interruption to the building users.Managing and liaising with specialist vendors to ensure compliance with contract terms and conditions along with nominated scope of works.Supporting the management of the operational CAPEX planning and OPEX budget forecasting including the setting of annual budgets and reforecasting etc.Leading the safety culture across the asset by example, ensuring compliance with health and safety procedures and that safety incident reporting is completed, actioned and closed out.Maintaining compliance with all relevant statutory authorities and enact sound engineering practices including façade, fittings, finishes, fit out and other services.Driving the overall property presentation standards including cleaning, security, customer service and maintenance and undertake regular inspections of the building and plant and determine the extent, and priority of any repair works or other attention required.What makes you stand outYou would ideally be Tertiary or trades qualified, with relevant prior experience in a similar position within a large, commercial office asset and have sound problem solving, and negotiation skills. You will have an understanding of Building Codes, Australian Standards, OHS/WHS and Legislation, Essential Services of Authority and Statutory Requirements.You will also be a skilled people leader with exceptional communication skills, a customer first approach and a high level of commercial and financial management. This role would suit Facilities or Operations Managers looking to take the next step in their career.What makes us stand outEnjoy flexible working arrangements and generous leave options.Experience market-leading parental leave benefits including 22 weeks paid leave for either carer or childcare allowance once you return to work.Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.We know the power of a great experienceRanked 5th in the 2024 Gender Equality Global Report released by Equileap.Achieved number 2 real estate company in S&P Global Sustainability Assessment.Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.Committed to our second Stretch Reconciliation Action Plan (RAP).GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.If this sounds like you then we want to hear from you! Click on "Apply" to submit your formal application and Sherene from the Talent Acquisition Team will be in touch.
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