Administrative Assistants (Administration & Office Support)Hope Earle Lawyers, a dynamic law firm with offices in Melbourne and the Gold Coast, is seeking a Senior Operating Officer (SOO) to join our team. We are open to this job commencing on a 3 day a week basis.This is an exceptional opportunity for a skilled operations leader with a strategic mindset to drive growth, optimize our operational efficiency, and support our mission of delivering exceptional client service and profitability.About UsWith a dynamic practice and a reputation for excellence, Hope Earle Lawyers has grown rapidly through a commitment to quality, integrity, and innovation. We are looking for a SOO who shares our passion for legal excellence and can support us in taking our practice to the next level.The RoleAs SOO, you will play a pivotal role in shaping and executing firm-wide strategies to enhance our performance and client experience. This is a broad and hands-on role, ideal for a leader who excels at both strategic and operational levels.Key ResponsibilitiesStrategic Leadership: Under direction of the Board, develop and drive firm-wide strategies that support our growth, operational excellence, and commitment to client success.Operations Management: Oversee daily operations across all departments, ensuring alignment with our strategic goals and client service standards.Financial Oversight: Work with our accountants to manage budgeting, financial forecasting, and cash flow, optimizing resources and maximizing profitability.Process Optimization: Streamline workflows to boost productivity, improve file management, and drive operational efficiencies.Human Resources Development: In accordance with Board's strategic decisions, lead talent management, including hiring, onboarding, and professional development of all staff including support staff so as to foster a high-performance culture.Technology Integration: Drive the adoption of modern technology, an updated practice management system and ensure efficient, secure, and seamless operations.Risk Management & Compliance: Oversee compliance with regulatory requirements and ethical standards, mitigating risk firm-wide.Business Development Support: Collaborate with our business development partner to expand our client base and market presence.Performance Metrics & Reporting: Establish KPIs, monitor performance, and provide insights to the executive team and Principals.Culture & Change Management: Under direction of the Board, play an integral role in leading cultural initiatives and manage change effectively as we continue to grow.Qualifications & ExperienceProven experience in a senior operational or similar role, ideally within a law firm or professional services firm.Strong strategic thinking, financial acumen, and operational expertise.Exceptional leadership and interpersonal skills with a focus on team development.Technology-driven with a passion for process improvement.A proper understanding of risk management and compliance within a legal setting.
#J-18808-Ljbffr