Overview:Full-time, Continuing position
Salary Level HEW 6 + 17% Superannuation
Based at the Melbourne CBD campus, and hybrid ways of working
About the roleAs Senior Officer, Integrity & Appeals, you will coordinate the management and investigation of academic integrity, student conduct, and college appeals. You will work across the full range of activities associated with integrity and appeals, including coordinating systems, managing communication, supporting hearings, obtaining and handling evidence, and drafting determinations. You will efficiently manage investigations and provide expert advice to staff and students across the College of Business and Law.To be successful in this position, you will have:Demonstrated experience in the coordination and delivery of administrative services in an education environment.
Demonstrated experience in delivering high quality customer service through understanding the needs of the stakeholder.
Demonstrated ability to work effectively, flexibly and collaboratively with colleagues within and beyond the immediate work unit, contributing to the achievement of team goals.
Demonstrated commitment to quality and continuous improvement, and proven ability to interpret and apply policies, procedures, and systems consistently, provide advice and to drive creative solutions through to implementation within the immediate work area.
Proven ability to work independently, use initiative and prioritise tasks and meet deadlines in a demanding environment with excellent attention to detail and a commitment to quality assurance.
Demonstrated highly developed organisation, interpersonal, communication skills and the proven ability to liaise effectively with a wide range of management, staff and external parties on complex, sensitive and confidential issues.
A high order of analytical and problem-solving skills and the demonstrated ability to develop and implement innovative and creative solutions.
Has the ability to adapt to changing software, digital technology and service delivery requirements.
Please Note:
Appointment to this position is subject to passing a Working with Children and National Police Check.About the CollegeThe College is comprised of five schools – four in Melbourne and one in Vietnam - delivering a broad range of programs in Business, ranging from Certificates up to PhD levels. Many programs articulate between Vocational Education and Higher Education, creating pathways for further study. RMIT Business programs are delivered in Melbourne, Vietnam, Singapore, Shanghai and Jakarta, as well as through Open Universities Australia (OUA) and RMIT Online. The College has an annual budget of approximately $280 million, employs over 1000 staff and delivers programs to approximately 30,000 students (20,000 EFTSL).In line with RMIT's vision to be recognised as a global university of technology, design and enterprise, the College mission is to deliver in a global context innovative, industry-engaged education and applied research connected to business. The College assists in achieving the ambitions of RMIT's new five-year strategic plan Ready for Life and Work by making active contributions towards life-changing experiences for students, creating passion with purpose for its staff and shaping the world with impactful research and global reach.In particular, the College has defined a number of initiatives which are summarised in three priority areas: enterprising, student experience and international mobility.To Apply:Please submit your
CV
and
covering letter
addressing your suitability for this position by clicking on the ' Apply ' link at the top of this page.For further information about this position, please see the Position Description hyperlinked below or contact
Damian Wills (Senior Coordinator, Integrity & Appeals)
via email
****** .Position Description - Senior Officer, Integrity & AppealsPlease note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.We will be running a rolling recruitment process, so please do not wait until the closing date to apply.Applications Close: 26 Nov 2024 11.59 pmRMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT
(including alternate formats of application forms).
To discuss adjustment requirements, please contact Dani via
******
or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers .We are a Circle Back Initiative Employer – we commit to respond to every applicant.
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