DHL Global Forwarding (Australia) Pty Ltd is a global leader in the Freight Forwarding industry.
We are currently recruiting for a Senior Ocean Freight Export Specialist based in the Perth office to join our Ocean Freight Team.
At DHL, people mean the world to us.
That's why our goal has always been to attract and retain the best talent ALL over the world.
We provide both the challenge and opportunity for personal and professional development.
We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Overall Role Purpose As a Senior Ocean Freight Export Specialist you will be responsible for: • Arranging the timely and efficient handling of all required export documentation in accordance to customer and destination requirements; • Arranging bookings with carriers / co-loaders and executing all pertinent shipping documentation; • Creating/ confirming transport orders to ensure pickup of the shipment at origin and following up on shipment status within the Export area; • Identifying performance issues of suppliers and proposing solutions to improve operations • Be a key contact for customers; handling customer inquiries and requests and assisting with customer complaints resolution • Proactively communication to customers regarding shipment status and exceptions; • Managing the day to day export transactional and operational requirements • Supporting the Ocean Freight Manager as required, i.e.
report generation and Analysis Accountabilities, Customer & Other Stakeholders • Builds rapport and trust with customers by being informed about customer's business and the market • Assesses the type and size of customer needs • Recommends solutions based on customer needs by using industry knowledge • Closes business connecting a customer need with a DHL solution and the value it may create for the customer Skills / Qualifications • Minimum 3 years' previous experience in Shipping/International freight forwarding industry in airfreight and/or ocean-freight operational roles (advantageous) • Sound knowledge of Freight Forwarding and Logistics in general • High degree of reliability • Be a team player with a positive can do attitude.
• Be result driven and be able to demonstrate strong communication and administration skills with a high degree of attention to detail and a professional work ethic.
Why DHL?
Apart from a competitive hourly rate; positive & friendly team, the ability to cross train and offer career progression, mobile phone and laptop we also have some awesome Employee Benefits.
Not only do you get discounts on everything from Health Insurance, Flights, Car Hire & Hotel Accommodation etc.
– you also get to work with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!
So if you're reading this thinking, this is ME!
We'd love to hear from you right away.
APPLY NOW!