Continue to grow your career in New Zealand's millennial university Use your proven specialist expertise to explore and push your innovative boundaries Full-time, fixed-term role based in Auckland CBD AUT's ICT Services directorate is one of NZ's largest and an outstanding team that prides itself in working with leading technologies to deliver cutting-edge services that solve real-world problems for the demands of the University.
With over 100 staff committed to the mission of AUT, ICT Services holds responsibility for the technology, supporting over 30,000 educators, researchers, and students at New Zealand's only University of Technology.
We have a fantastic opportunity for a seasoned, business-savvy Senior Network Support Consultant to join our integrated ICT department, dabbling in the best-in-breed technologies.
You will be involved in a combination of data center, Level 3 and Level 2 Network Operations, Switching & Routing, Lifecycle management, Automation, Incident and Change management, and Network Design.
You will also have an opportunity to mentor junior team members.
There may be some after-hours work, to support a high-performing team leading the way in technology.
You will have: 7+ years of Network Enterprise IT systems experience (WAN technology such as DHCP, DNS, BGP, OSPF) and associated tools and languages.
Strong knowledge of routing and switching (Cisco and Aruba would be great) Experience in Network performance engineering, scaling, capacity management, and automation.
Experience in 24x7 production environments.
Work in conjunction with other departments to ensure service-impacting incidents are minimized.
CCNP certified or relevant experience and working towards certification.
Programming skills such as Python and Ansible.
Experience in SNMP, Wireshark, and Linux-based environments.
Experience working in the Nexus environment is an advantage.
Competent communication and negotiation skills - ability to communicate with customers in a professional manner on technical and non-technical issues and strong written communication.
Ability to clarify customers' requirements and provide suitable solutions to cater to them.
Coaching and facilitation skills to empower and encourage employee experience through the learning and change process and value any input received.
Excellent communication skills and an ability to communicate effectively with diverse stakeholders and customers to achieve understanding and action.
Collaboration with cross-functional teams to deliver integrated solutions.
An organised nature and a desire to plan for success.
Proven experience in influencing and relationship management with an ability to balance and manage diverse stakeholder interests.
If this sounds like you and you love variety in the workplace, come join us! Your love for learning new technology, keen eye for detail, proactivity, forward-thinking, diligence, and get-things-done approach are keys to success in this role.
AUT is a great place to work and our staff are highly valued in the contributions of their diversity of thought, backgrounds, and experience, which help to make our university the unique workplace it is today.
You will also enjoy excellent staff benefits, which include free study, a personal fund for continued professional development, and generous leave allowances.
Salary Range: $103,000 - $123,000 (dependent on experience and qualifications) Ref: 89812 At AUT we strive to be a place where people love to work and learn.
We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Maori and Pacific communities.
We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.
Please note that all applications must be submitted through the online application process.
For further information, please send us an enquiry here or call 921 9499.
Please note we are happy to answer your questions but we do not accept applications by email.
You will need to apply through the standard registration process.
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