Senior Medical Receptionist - Permanent Part Time

Senior Medical Receptionist - Permanent Part TimeGold Coast Dermatology Clinic is seeking a super star to join our medical administration team.The right candidate will:be friendly, warm and patient focused;thrive in a fast-paced environment and have a natural inclination to take initiative;display excellent communication and customer service skills;be punctual and reliable.This is a 3-day permanent position, supporting our team of doctors, nurses, and dermal therapists.Your role will involve the following:Greet and welcome patients with a friendly and warm demeanor, creating a positive and welcoming atmosphere.Register new patients, update existing patient information, and schedule appointments using our computerized system.Answer phone calls, emails, and inquiries promptly, providing accurate information and assistance.Coordinate and manage patient flow, ensuring efficient scheduling and minimal wait times.Maintain a clean and organized reception area, ensuring it reflects our commitment to excellence and professionalism.Assist dermatologists and other staff members with administrative tasks as required.Handle financial transactions, including processing payments and issuing receipts.Follow practice protocols and ensure compliance with privacy regulations to maintain patient confidentiality.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a medical receptionist?Do you have customer service experience?Do you have experience in administration?Which of the following medical practice management software do you have experience with?
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