Senior Medical Receptionist

We are seeking a senior receptionist to join our team at Laverton. The successful candidate will have excellent customer service skills, high attention to detail, and strong communication and interpersonal skills. Key responsibilities include greeting patients, managing appointments and records, supporting the practice manager, and maintaining a clean reception area. The ideal candidate will have knowledge of Medicare, workcover and TAC, accreditation standards, and time management skills.
Greet and assist patients with a friendly and professional manner.Manage appointment bookings and patient records.Support the practice manager.Handle phone and email inquiries promptly and courteously.Maintain a clean and organized reception area.Process billing and payments.Train and supervise reception staff.