About the Role Are you a seasoned leader with a passion for financial crime compliance?
We are seeking a dynamic and experienced Senior Manager to lead our Enhanced Customer Due Diligence (ECDD) function.
In this pivotal role, you will manage the ECDD operations of the Bank, ensuring compliance with AML/CTF requirements, while providing expert guidance, leadership, and support to enhance the bank's ECDD capabilities.
You will act as a subject matter expert and advisor for the BOQ Group, overseeing the accurate completion of cases from end to end & leading a team at a time where we are experiencing growth within the bank.
This role will focus on the people & policy side of change - Delivering & translating business plans to the Group while staying up to date on emerging AML/CTF trends and regulatory requirements is a must with upcoming & ongoing regulatory changes in the industry As our ECDD Senior Manager, you'll engage with key stakeholders across the group to maintaining and improve relevant policies, and procedures, to proactively manage risk incidents across the team.
You will be nurturing & supporting to lead, coach and mentor towards the development of the team.
You'll also have the support of Head of Financial Crime Due Diligence to establish, maintain and manage implementation of project key messages strategic narrative – If this sounds like the right role for you and you're looking to join a multi-brand on the forefront of financial services, we'd love to chat!
About you You – our successful candidate is a strong leader with a proven track record in the AML/investigations sector – alongside demonstrated expertise in AML/CTF legislation and AUSTRAC reporting requirements.
You have extensive experience in managing large, complex programs and effectively prioritizing multiple tasks.
Your excellent analytical and problem-solving abilities, combined with a solid understanding of financial principles and risk mitigation, make you an ideal candidate for this role.
You are proactive, thrive in a fast-paced environment, and have a client-centric approach to customer service.
Proven ability to build and maintain relationships with senior stakeholders.
Strong leadership skills with experience in mentoring and developing teams, excellent time management skills, and the ability to meet deadlines in a dynamic environment are essential.
A proactive mindset and the ability to manage multiple priorities at once are also crucial.
Join us and lead the way in financial crime compliance.
Apply now to make a significant impact in our ECDD function!
About Us BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.
We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Perks • Flexible working arrangements • Discounted financial products • Salary sacrificing options • Paid parental leave with no minimum • Purchase annual leave • Discounted private health insurance plan • Employee Assistance Program (EAP) • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index How to Apply To apply for this role at #boqgroup, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce.
Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.
When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.
These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
