Award-Winning US-Based Investment Management Firm Our Client is a leading organisation in the Superannuation and Investment industry committed to delivering exceptional value and service to their members. With a focus on excellence, innovation, and growth, they are looking for a dynamic Senior Manager of their Digital Platform team to join. This role sits in the wider Member Services division, reporting into a Director who has been with the company for 15+ years. In this pivotal role, you'll be responsible for working closely with external vendors and internal teams to design, develop and manage digital tools and platforms to help members take positive action with their super. Key Responsibilities:Lead the strategy and delivery of member platforms, including the portal, app, and online toolsManage relationships with external vendors and internal teams to ensure successful platform deliveryOversee platform projects, ensuring they deliver valuable member experiencesImplement risk and compliance processes, with a focus on privacy, cyber security, and AFSL regulationsProvide regular reporting on platform usage and key metricsMentor and manage a Program Manager to drive successful project outcomes Skills & Experience Required:10+ years of experience designing and managing digital platforms and experiencesStrong knowledge of data systems and compliance managementProven track record in delivering digital transformation projectsExpertise in customer-centric design processes Benefits For You:Competitive salary and benefits packageOpportunity to make a significant impact in a growing organisationBeautiful CBD officesHybrid / flexible workingA supportive, high performing environment where professional development is prioritised If you have a passion for delivering innovative digital solutions and thrive in a fast-paced, collaborative environment, we'd love to hear from you. Click APPLY or contact Francesca Mackenzie on 0482070036 or ****** for a chat.
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