Classification: Senior Manager 2 Salary package: Competitive salary package plus 17% superannuationTerms: Full time, ContinuingLead the delivery of high-quality client services to students, academic and research staffContribute to planning for the future libraryBe part of a supportive and collaborative team environmentPosition overviewThe ANU Library services are a vital part of the university's operation. There are five libraries: Art & Music, JB Chifley, Law, Menzies, WK Hancock and an offsite print repository. The collection is extensive with over 3.3 million bibliographic records with approximately 1.5 million print titles. There are around 50,000 print loans and 6.8 million digital uses of the collection and 1 million visits to the library each year.The Senior Manager of Client Services leads, manages and mentors highly productive teams that provide client-facing services that support teaching and research activities at the ANU. This role provides leadership, cultivating a positive collaborative culture that will support and enhance the client experience.Reporting to the Associate Director, Library Services, you will have strong planning skills, high-level interpersonal skills, excellent communication skills and be able to develop and maintain collaborative working relationships with colleagues across the University.Application informationIn order to apply for this role please make sure that you upload the following documents:A statement addressing the selection criteria showing how your skills, experience and approach align with the role in no more than 2 pages.A current curriculum vitae (CV) of no more than 4 pages.The names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.Other documents, if required.Applications which do not address the selection criteria may not be considered for the position.Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.
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