Senior Manager, Client Services and ComputingTeam Leaders (Information & Communication Technology)
Other (Education & Training)
Full time
Salary: $128,874 to $136,173 pa (plus 17% superannuation)
Hybrid working arrangements with competitive salary packageIncrease your take home pay with our range of salary sacrifice optionsEnjoy onsite free parking and other facilities such as sporting facilities (pool, tennis courts, fields)The role Full Time, Fixed Term (12 months)Level 9 - $128,874 to $136,173 pa (plus 17% superannuation)Location: Albury-Wodonga, Bathurst or Wagga Wagga (Remote location negotiable with the right candidate)You will lead a team of teams who are passionate about service delivery and providing innovative solutions to clients.
This role requires constant involvement in continuous process improvement cycles to match industry standards and innovations within the university.
You will lead a service-oriented culture with teams to deliver services aligned to Charles Sturt's goals and strategic plan.
You will have accountability for Tier 1 and Tier 2 Information Technology support and processes with involvement in procurement and provisioning of IT equipment for staff and Charles Sturt teaching and meeting spaces.
About you Extensive experience in managing, motivating and leading a team, building cohesion and setting common goals to achieve high performance and continually developing knowledge and capabilities.Demonstrated ability to initiate, lead and promote customer-focused support services in a distributed IT environment with a large user base.Eagerness to learn and quickly grasp technical knowledge needed to connect customer requirements with team service and support accountabilities.Demonstrated commitment to developing and maintaining valuable relationships with internal and external stakeholders.Work-life balance (including a hybrid work model).To apply Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV.
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
Closing Date: 11 pm, 25 November 2024
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