LogicIT is looking for a Senior IT technician to join the team.Job Description:As a Senior IT Technician at LogicIT, you will play a pivotal role in providing exceptional IT support and solutions to our diverse clientele.Key Responsibilities:Technical Support: Provide high-level technical support to clients, including troubleshooting hardware and software issues, network configuration, and system maintenance.Server Management: Administer and maintain both virtual and physical servers hosted in our data center and client on-prem servers, ensuring optimal performance, security, and reliability.Network Management: Oversee network infrastructure, including routers, switches, and firewalls. Implement network solutions to enhance efficiency and security.Client Relationship: Build and maintain strong client relationships through excellent communication and problem resolution, ensuring client satisfaction.Managed Service Agreements: Manage and monitor client systems under service agreements, proactively identifying and resolving issues to prevent downtime.Documentation: Maintain accurate records of technical documentation, including system configurations, client interactions, and service agreements.Qualifications:Proven experience as a senior IT technician or similar role.Strong knowledge of Windows and Linux based operating systems.Proficiency in server administration and network management.Excellent problem-solving skills and attention to detail.Outstanding communication and interpersonal abilities.Valid driver's license and reliable transportation.What We Offer:Negotiated salary commensurate with experience.Opportunities for professional growth and development.Collaborative and supportive work environment.Access to cutting-edge technology and network resources.How to Apply:If you are a dedicated IT professional with a passion for solving complex technical challenges and delivering exceptional client service, we want to hear from you.Join LogicIT and be part of a team that values expertise, innovation, and client satisfaction. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
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