Senior IT Support Officer - Cyber Security - 978740
Department for Education, Children and Young PeopleBusiness Operations and Support ServicesInformation and Technology ServicesApplications must be submitted by
Sunday 19 May, 2024 11:55 PMSunday 19 May, 2024 11:55 PM
AESTAward/Classification:
Tasmanian State Service Award - General Stream Band 5$96,584 to 101,313 per annumEmployment type:
Permanent, full-timeRegion:
StatewideUndertake customer focused information technology support services in one or more of the following areas:• technical support of ICT infrastructure including desktop PC equipment and associated information technology peripherals, networking equipment, servers and cloud services• technical support of business applications software and development projects• client support including assisting clients in skill development and identifying learning paths to build capability in use of information technology toolsets including Microsoft software, line of business and learning applications.• provision of support, supervision, training, and leadership for other ICT support staff.• cyber security support, including assisting clients with cyber security related incidents and developing cyber security practicesThis is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.The child is at the centre of everything we do and the way we do it.Duties
Undertake customer focused information technology support services in one or more of the following areas:Technical support of ICT infrastructure including desktop PC equipment and associated information technology peripherals, networking equipment, servers and cloud services.Technical support of business applications software and development projects.Client support including assisting clients in skill development and identifying learning paths to build capability in use of information technology toolsets including Microsoft software, line of business and learning applications.Provision of support, supervision, training, and leadership for other ICT support staff.
Cyber security support, including assisting clients with cyber security related incidents and developing cyber security practicesPeriod of Appointment
Hours per fortnight
73.50hours per fortnightThe
Registration to Work with Vulnerable People Act 2013
requires persons undertaking work in a regulated activity to be registered. A regulated activity is a child related service or activity defined in the Registration to Work with Vulnerable People Regulations 2014. This registration must remain current and valid at all times whilst employed in this role and the status of this may be checked at any time during employment.• Current Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment).Appropriate post-secondary qualification and / or industry experience relevant to the role.At least two years' experience in the delivery of ICT support and infrastructure services.Statement of Duties and a reference guide to assist with applying online can be found here:Electronic submission of application is preferred, please click the blue 'ApplyNow' button.Applicants should forward/include:an up to date resume highlighting their knowledge, skills and experiencethe contact details of two current referees who can confirm work performance and their ability to perform the dutiesa response to the two questions in the attached FAQ documentPlease note:The two questions outlined in the FAQ's are linked back to the Selection Criteria listed in the Statement of Duties, therefore you are NOT required to address all selection criteria individually in your application.The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.Should you have any difficulties regarding applying for this vacancy online, please contact Department of Education HR Recruitment and Employment phone +61 3 6165 6285.Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or .Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.Review the Statement of Duties and consider if you meet the requirements.Speak to the Contact Officer if you have any questions.Submit your application including any additional documents as specified in each individual job vacancy notice.
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