Senior It Engineer/Project Manager (Msp)

Senior IT Engineer/Project Manager (MSP)North Shore & Northern Beaches, Sydney NSWWant your ideas valued? This dynamic Managed Service Provider (MSP) is on a mission to revolutionize IT support for small and medium businesses. They foster a collaborative environment where your ideas are valued, and exceeding client expectations is the team's shared passion. As they continue their growth trajectory, they're seeking a talented IT Projects Engineer to join their ranks and play a key role in their success story.It's all about...The Job!Become a client hero! This hybrid role offers the opportunity to be the go-to person for managing client IT projects. You'll wear two hats, tackling high-priority service desk escalations and leading projects like:Server migrationsActive Directory and M365 configurationEmail migrations and SharePoint structuringImplementing phone systems with MS TeamsActing as the bridge between the technical team and non-technical clients, clear communication is a cornerstone of this role. Translating complex technical concepts into easy-to-understand terms will be your superpower!It's all about...You!Are you a passionate IT whiz with a growth mindset? The ideal candidate possesses proven Level 3 technical expertise with a strong foundation in Office 365. However, your background is less important than your drive to learn and share your knowledge. If you consider yourself a bit of a tech geek who thrives in a collaborative environment, this role is for you!Here's what makes you a perfect fit:Proven Level 3 technical expertiseProficiency in Office 365A love of learning and sharing knowledgeExcellent communication skills – you can explain complex concepts to anyoneExperience with server environments, desktops, Azure applications, AD, and M365A knowledge of scripting using Powershell (a nice-to-have)A "can-do" attitude and a willingness to jump in and solve problems
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