Occupation: AnalystReference: VG/ESC/ESC/1829187If you're looking for a role in a dynamic and community-focused organisation that is making a genuine impact on the lives of all Victorians, the Senior IT Analyst position could be the right fit for you. In this role, you will:Leverage your technical experience in End User Computing (EUC) to provide third-level support across desktop and endpoint computing hardware, software environments and business applications.Involve modernising the end-to-end lifecycle of applications and services that are critical to the organisation's success.Work with Microsoft's Modern Management suite, including Endpoint Manager, Intune, Autopilot, and Desktop Analytics, to ensure that the organisation's applications and services are up-to-date, secure, and optimised for performance.Position detailsThe position is responsible for:Accountable for level three technical escalation point in addition to timely identification, management, and escalation of risks and issues for relevant service area(s) of responsibility.Responsible for the development, enhancement, and management of relevant standards, procedures, guidelines, and documentation for relevant service area(s) of responsibility.Work collaboratively with internal and external stakeholders and service providers in the design, build, testing, and deployment of contemporary modern workplace end user computing solutions and business applications for relevant service area(s) of responsibility.Provide subject matter expertise for assigned projects and provide technical recommendations for solution delivery, risk mitigation, and/or issue remediation for relevant service area(s) of responsibility.About usThe Essential Services Commission is Victoria's independent economic regulator of essential services supplied by a range of industries. The commission's functions include:Making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).Undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.Administering the Victorian Energy Upgrades program.Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You'll be working in a dynamic and collaborative environment with opportunities for professional growth.How to applyTo be considered for this position, applicants are required to submit a resume and cover letter summarising their skills and relevant experience relating to this opportunity.Internal VPS EmployeesIn accordance with the Jobs and Skills Exchange (JSE) Policy, Victorian Public Service employees are required to apply via the JSE platform for priority consideration access. Visit the JSE website to check your eligibility to apply through this platform.Our commitment to fostering a diverse, inclusive and flexible workplaceWe are an Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.If you require any adjustments to equitably participate in our recruitment process, please contact ******. We look forward to receiving your application.Other relevant informationPreferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, and a statutory declaration disclosing any previous misconduct investigations.Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents.
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