VN-0741291 - APS6 - Senior Investigator - Enforcement - Ongoing - Multiple LocationsEnds on Sun, May 19, 2024 2:00 PM
APS6 $92,970 - $108,869 + 15.4% superannuation Non-Ongoing/Ongoing About the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards, and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
The Quality Assessment and Monitoring Group is responsible for the effective delivery of quality assessment and monitoring of approved provider compliance with the Aged Care Quality Standards, undertaking accreditation and reaccreditation audits of residential aged care services, and completion of Quality Reviews of Home Services and flexible aged care services.
The group also performs enforcement functions, investigating approved provider, governing persons and aged care worker compliance with the code of conduct and other criminal and civil penalty provisions under the legislation.
About the Role As a Senior Investigator within the enforcement function, you will:
Plan, participate in, and lead investigations into non-compliance with provisions of the Aged Care Act and the ACQSC Act. - Investigations will include reviewing and analysing information and documents; interviewing staff, consumers, their representatives, and other relevant persons; observations on site, underpinned by the Australian Government Investigation Standards.
- Investigative activities will be completed using regulatory powers outlined in the ACQSC Act, the Aged Care Quality and Safety Commission Rules 2018 (Commission Rules) and the Regulatory Powers (Standard Provisions) Act 2014 (Regulatory Powers Act).
Collect, secure and manage confidential information and evidential material gathered during investigations. Produce high quality investigation reports to help guide regulatory responses.Work collaboratively with legal officers and other advisors in the development of enforcement responses and briefs of evidence.Prepare briefs of evidence to support administrative action, civil proceedings and criminal prosecutions. Work collaboratively with other agencies or authorities and where appropriate refer matters to them under the relevant jurisdictional law.Participate in the delivery of education opportunities to inform and educate aged care providers and clients and the public about the Commissioner's functions and the requirements of relevant legislation and rules. Provide coaching, mentoring and guidance to other Commission staff and contribute to a learning culture where expertise can be appropriately shared. Adhere to the APS Values and Code of Conduct.Position Eligibility Requirements (Selection Criteria): To be successful in this role you will need to demonstrate the following:
Understand and comply with legislation underpinning Commission activities. Demonstrate a broad understanding of contemporary regulatory processes, practices, and experience in leading and undertaking investigations. Apply investigation skills including the ability to exercise regulatory powers (including the obtaining and executing of monitoring and investigation warrants), identify non-compliance, and gather, analyse, and present evidence. Develop sound working relationships to understand consumer risk and escalate issues accordingly. Apply attention to detail, and demonstrate strong written and verbal communication skills, and adept time management skills, including the ability to produce quality written reports. Identify and progress appropriate enforcement remedies (including the making of banning orders, issuing of infringement notices and the case presentation for the commencement of civil penalty applications and/or briefs of evidence to the Commonwealth Director of Public Prosecutions (CDPP).Apply interpersonal and communication skills and establish and maintain professional relationships with key external stakeholders.Make sound judgements based on thorough research, problem solving, innovation and evidence-based practice, to achieve the objectives of the Commission. Work collaboratively with others to focussing on the operational priorities and strategic direction of the Commission.Respond positively to change and take responsibility for managing work projects to achieve results. Maintain personal resilience and wellbeing, and work flexibly in a changing environmentCertificate IV in Government (Investigations) or equivalentPosition Notes: Salary offered will be between $92,970 - $108,869 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps Merit Pool established through this selection process may be used to fill this or future ongoing vacancies.In your application, please provide a one page statement of claims against the position eligibility requirements (selection criteria), including what strengths you would bring to the role, and a copy of your CV.
Please complete the application and submit by Sunday 19th May 2024, 11:59PM (AEST).
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful, and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to our workplace, policy development and service delivery. We welcome and actively encourage applications from Aboriginal and Torres Strait Islander people in line with our commitments in our Reconciliation Action Plan and support Indigenous staff through our active Indigenous Staff Network.
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