Senior International Freight Forwarding OperationsWe are a proudly Australian, privately-owned, and well-established freight forwarder, dedicated to delivering comprehensive and personalised integrated forwarding solutions.
Tailored to meet the unique needs of each customer, our boutique services are delivered with utmost attention.
We are built on a culture that feels like family, grounded in our core values of connection, quality, reliability, and growth.
As we navigate through an exciting phase of growth, we're on the lookout for like-minded individuals eager to advance with us.
The role: Are you an experienced professional in International Freight Forwarding Operations?
Do you have a passion for managing diverse tasks and delivering exceptional service?
We are seeking a Senior Operations Co-Ordinator to join our dedicated team.
This role offers the opportunity to oversee comprehensive operational processes and contribute to the growth and success of S.A.L.
Global Logistics.
Please Note: This role is based in Brisbane, Eagle Farm and relocation costs will be considered for the right candidate.
Key Responsibilities: Manage all operational processes: documentation, transport/cartage, unpacks, warehousingProblem-solving and conflict resolutionLiaise confidently: communicate with service providers and customersEnsure compliance: Australian Customs, Quarantine, and Border Clearance requirementsHandle import customs reporting and export EDNs & PRAsOversee end-to-end shipments: imports, exports, and quotingAct as a proxy account manager for clientsStreamline operations.Key Skills & Experience 5+ years experience in international freight forwarding operationsExtensive 'Operations All-Rounder' experience across imports, exports, airfreight, and seafreightStrong operational knowledge of Australian Customs, Quarantine, and Border Clearance requirementsProficiency in documentation, transport/cartage, and warehousing activitiesExcellent problem-solving skills and the ability to resolve conflictsEffective communication skills, both internally and externallyExperience with CargoWise OneWhat we offer: Hybrid working arrangementIndustry-leading benefits in international freight forwardingModern Eagle Farm office with on-site parkingA welcoming and inclusive environment with perks including a laptop, ultra-wide screens for home, and an additional 1% superannuationA strong focus on work-life balance, including a paid day off on your birthday and a comprehensive in-house parental leave policyRelocation costs considered for the right candidateJoin Us: If you're driven to excel in this role and share our commitment to exceptional service, we would love to hear from you.
Please apply with your CV and Cover Letter.
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