Senior Implementation Consultant
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
Who is nCino? nCino is the worldwide leader in cloud banking for the financial services industry. Through its Bank Operating System, nCino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation, and speed, nCino's technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability, and optimise operational transparency.
Why Work for nCino? nCino's mission is to transform financial services through innovation, reputation, and speed. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas, and excitement at nCino.
Position Summary
Provide subject matter expertise (SME) on the nCino platform, Salesforce.com Platform, and technical design for clients over $25 billion in assets on primarily Partner led projects of focused scope under general direction. This position will also require SME and configuration on client paid engagements for optimisation enhancements and new feature implementations in Customer Success. Help customers to analyse their current architecture, define their target, and develop a roadmap to implement our leading Bank Operating System built on Salesforce.
Responsibilities
This position is 80% Technical, 10% Analysis, and 10% Project Management.
Work in tandem with the Direct Sales Team, Product Development Team, and Professional Services Team to develop customized environments to help address prospect scenarios during the sales process.
Contribute and/or lead prospect specific inquiries and scoping projects around implementation, nCino Support models, technical configuration, security, and/or data integration.
Perform detailed analysis of technical requirements during the sales cycle and while completing RFPs.
Demonstrate how to implement Salesforce.com security including roles, profiles, sharing rules, workflows, and groups within an nCino demonstration environment.
Demonstrate how to create Salesforce.com custom objects, fields, and editing page layouts within an nCino demonstration environment.
Demonstrate how to create Workflow and Approval Processes within an nCino demonstration environment.
Create dashboards and reports to represent prospect specific scenarios.
Load or export data via the Apex Data Loader and other tools.
Lead training webinars for nCino employees to explain recent release functionality, demonstration environment configuration, and behavior.
Maintain training materials for new hires to help get them up to speed on the internal demonstration environment.
Qualifications
Required:
4 years full-time Salesforce Administration or Implementation experience required, Salesforce.com certification a plus.
Familiar with European banking regulations and governance.
Ability to travel 30-40% of the time.
Experience designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and email generation according to application requirements.
Knowledge of Security standards specific to the financial services industry.
Data management skills, including advanced Excel and SOQL skills.
Strong research, analytical, and creative problem-solving skills.
Highly professional with strong communication skills especially in solving complex credit-related challenges in the financial services industry.
Fluent in English; additional language fluency preferred including Spanish, German, and/or French.
Ability to work outside of standard business hours as necessary.
Desired:
Salesforce.com certification.
Knowledge of Apex and Visualforce.
Knowledge of Form Generation tools such as Conga and Drawloop.
Education
Bachelor's degree required.
Additional Information
Position is located in Australia and requires 30-40% travel in APAC with occasional travel to the nCino offices in the United States.
Will be expected to travel to nCino headquarters in North Carolina, USA for initial job training.
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas, and excitement at nCino.
The base salary range for this job is: $99,800.00 - $164,700.00.
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations.
About Us
There's a simple reason nCino has been named both the #1 Fintech to Work For and recognized as the market's top Commercial Loan Operating System.
The results speak for themselves: our revolutionary Bank Operating System has changed the financial services industry by helping bankers lend with confidence, efficiency, and transparency.
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