Senior Fulfilment Specialist

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Division: Institutional
Location: Docklands
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
About the RoleAs a Senior Fulfilment Specialist in our Team, you'll play a key role to work closely with business stakeholders to deliver timely and optimised customer outcomes for complex debt transactions for the Corporate Finance business. Delivery of outcomes includes being responsible for facility set up, maintenance and ongoing management of lending facilities in core systems such as Loan IQ, Orion, Razor etc.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Type: Permanent
Role Location: 833 Collins Street, Docklands VIC 3008
Work Hours: Full time
What will your day look like?As a Senior Fulfilment Specialist, you will:
Build strong working relationships with business stakeholders to provide superior customer support.Onboard new deals and consult on deal structure with stakeholders.Accurately review documentation for serviceability and capture in core systems.Complete other assigned tasks accurately and timely, ensuring workflow tools reflect accurately.Contribute to a collaborative team environment within Lending Operations and the wider Institutional Operations Australia business.Ensure self-compliance with all Edge accreditation as well as compliance with documented processes, procedures, and policies.What will you bring?To grow and be successful in this role, you will ideally bring the following:
Detailed, SME level knowledge of banking systems such as Loan IQ, CACHE, Orion, OCP and Razor.Excellent attention to detail and ability to follow through all issues to completion.Ability to work quickly and accurately under pressure.Sound knowledge and ability to use Microsoft products such as Excel, Word and PowerPoint.Strong numerical, analytical and problem-solving skills.You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 80521.

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