Senior Frontend Engineer - User Help Experience (Remote across ANZ) Join the team redefining how the world experiences design.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide.
What you'd be doing in this role
As Canva scales, change continues to be part of our DNA. This role is focused on:
You'll be working closely with designers to create world-class support experiences. You'll collaborate with the team (FE, BE, Data, ML, product and design) to create holistic product solutions. You'll build efficient and reusable front-end abstractions and systems. You'll participate in design and code reviews. You'll help identify and communicate standard practices for frontend engineering. You'll create design docs to align on high-level solutions. You'll empower other engineers, which is one of our team's core values. You're probably a match if
You are technically versatile, with diverse experience in frontend tech stacks. You have experience with TypeScript (or other typed languages), React, MobX (or other state management libraries). Experience working in an Agile (Scrum) team. You have a flexible and creative view of building delightful user experiences. You have experience coaching other engineers and acting as a mentor. You're excited about what AI can bring and are ready to work closely with our machine learning engineers. You recognize the impact that can come from improving the help experience for millions of people. You've got a good balance between big-picture thinking and nailing the details. You like to move quickly, and aren't afraid of fast growth and rapid change. About the team
Help and support, especially at scale, is a complex and exciting problem space. With a mission of Every user empowered, every voice heard, Canva's User Voice super group is the critical interface to our users.
The User Help Experience group's mission is to empower every user to instantly solve their issue or answer their questions.
Come and join us if you enjoy:
Continuously experimenting with and deploying AI technologies to address user problems effectively. Creating innovative and enjoyable experiences that help users solve their problems quickly. A positive, supportive culture where team members collaborate and celebrate successes. What's in it for you?
Achieving our big goals motivates us, and you'll experience moments of magic and fun throughout life at Canva.
Here's a taste of what's on offer:
Equity packages. Inclusive parental leave policy. An annual Vibe & Thrive allowance. Flexible leave options. We make hiring decisions based on your experience, skills, and passion. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
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