POSITION DESCRIPTION – Financial AdviserPosition TitleSenior Financial AdviserCompanyWealth Smart AustraliaDate30th October 2024Direct reportsTwo Client Service Officers and 2 offshore 1 other advisor.Reports toQualification/ ExperienceCompliance Requirements:Completion of ADFS.RG 146 compliant for providing retail financial products advice.Eligible to hold a Practicing Certificate under the appropriate Australian Financial Services Licence.Attain and maintain the 5 ASIC core competencies for providing advice to Clients.Accredited to distribute Wealth Management approved products:Managed InvestmentsSuperannuationGearing ProductsFinancial background with a good understanding of the financial services industry.Previous client service experience.Sales and networking experience.Previous experience in producing financial plans for a large number of client referrals.Technical skillsAbility to use initiative and work autonomously in ensuring deadlines are met.Pre and post Retirement Planning skills.Aged Care and all-round Financial Planning and risk skills.Well-developed verbal and written communication skills.Demonstrated PC literacy.Product knowledge.Demonstrated sales prospecting skills with a proven track record of achieving sales targets/results, ideally gained within the financial services industry.A good understanding of the financial planning industry is essential; understanding of ANZ Client segments, products and distribution channels is desirable.Strong networking and relationship building skills.Proven client management skills.Demonstrated high-level influencing and negotiation skills.High-level communication skills, both written and verbal.Ability to cope with a high workload and large customer base.Excellent personal organisation and time management skills, with the ability to coordinate workflow through prioritisation of tasks, diary management, etc.Job Purpose:Service Existing Clients:The Financial Adviser will provide accurate and timely advice to the Client base. To achieve this goal, continual enhancement of product and technical knowledge through ongoing personal development is required. Administrative and Client records must be maintained in accordance with business policies and compliance requirements.Attract New Clients:To meet agreed sales targets, the Financial Adviser will achieve this by selling new business and retaining Clients by providing accurate and timely advice. Prospecting for new business, maintaining product and technical knowledge, and enhancing sales skills through ongoing personal development are essential.Building Business RelationshipsUsing interpersonal communication styles to maximise partnerships with business associates (e.g., clients, suppliers, agents, and team members) to meet mutual business aims and objectives.Client Relationship ManagementIdentifying potential for and developing new client relationships; proactively identifying client requirements; undertaking actions that meet and/or exceed client expectations.Customer Service OrientationDeveloping customer relationships by listening to and understanding the customer; anticipating and providing solutions to customer needs; prioritising customer satisfaction.Integrity/Self-ManagementDisplaying loyalty to the organisation and others; acting professionally; behaving in line with organisational values.Technical/Professional KnowledgeAchieving a satisfactory level of technical and professional skills/knowledge; keeping abreast of current developments and trends in areas of expertise.Teamwork/Team MembershipDemonstrating the ability to work effectively in a team, contributing to and promoting the consensus.Key Result AreaMajor ActivitiesCreate, maintain and leverage new and existing referral networks.Proactively identify and address new and existing sources of business.Contribute to team targets and meet or exceed individual targets.ClientsProactively develop Client relationships and understanding of Client's needs.Assist Clients to plan for their financial goals by providing strategies, access to products and ongoing service.Deliver financial plans to Client under advice.Provide quality, timely and precise responses to Clients.Growth in the number of clients.ProcessUndertake 40 hours professional development per year.Adhere to practice policies and procedures.Drive efficiency and productivity.PeopleBuild strong relationships within networks.Develop referrals through Client recommendations.Effective coaching of Referral partners to increase penetration.Your application will include the following questions:Do you have experience in administration?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a financial adviser?Have you completed a RG146 compliance training course?How many years' experience do you have in the financial services industry?Do you have experience in a role which requires relationship management experience?Do you have customer service experience?Have you completed a qualification in financial planning?
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