Senior Field Technician - Wider Brisbane Or Gold Coast

About the Role We are seeking a highly skilled and motivated Senior Field Technician to join our team in the Wider Brisbane or Gold Coast area. As a Senior Field Technician, you will be responsible for delivering end-to-end service to homes and businesses across the nation, ensuring timely, high-quality, and brilliant customer service.
Key Responsibilities Utilize your technical skills to resolve complex issues and provide solutions to customersWork collaboratively with a supportive and inclusive team to achieve common goalsDevelop and maintain a deep understanding of our network and services to provide expert advice to customersConduct site visits and installations to ensure seamless delivery of our servicesProvide exceptional customer service and support to ensure customer satisfactionRequirements Current Driver's LicenseStrong communication skills, both written and verbalApproachable and caring attitude to customer servicePassion for problem-solvingAn appetite for challengeComfortability working to tight deadlinesConfidence to act with autonomy, integrity, and pace under pressureWhat We Offer 18 weeks of paid parental leaveDiscounted gym memberships + other corporate benefitsVehicle, laptop, tools, uniform and phone (or device allowance) providedOptions for salary sacrificingAn inclusive work culture that prioritizes balance and wellbeingA company that offers ongoing training and support with a focus on your career growth and professional development