Be the friendly face, confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day.As a Senior Field Technician, you'll utilise your people and technical skills to make a meaningful and lasting impact, putting smiles on our customers' faces, bringing more possibilities to Australian homes and businesses and propelling our nation into the future.Please note this role is based around the Batemans Bay/Nowra/Ulladulla area.A bit about your roleAs part of a field service team, you'll discover a diverse and dynamic workplace where no two days are alike. You'll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.In your day to day work you'll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you'll see the impact of your work in real time with every satisfied customer. You'll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship and career progression at every step.A bit about youTo thrive in this role, you'll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. You'll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day.What you'll put in:Current Driver's LicenseStrong communication skills, both written and verbalApproachable and caring attitude to customer servicePassion for problem-solvingAn appetite for challengeComfortability working to tight deadlinesConfidence to act with autonomy, integrity, and pace under pressureAvailability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where requiredWhat you'll get out:18 weeks of paid parental leaveDiscounted gym memberships + other corporate benefitsDevice allowance or mobile deviceOptions for salary sacrificingAn inclusive work culture that priorities balance and wellbeingA dedicated and caring team of subject matter experts to train and support youThis role will be a permanent opportunity and applications for this role will close at midnight on Thursday 9th January 2025.Please note we will not be reviewing applications during the holiday period from 23rd December to 6th January.
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