We are a digital protection tool created by x15ventures, Comm Bank's corporate venture scaler.
Our mission is to empower every Australian to be in control of their identity and reduce the financial, emotional, and social impacts of fraud.
When an identity check occurs in your name, Truyu will alert you a majority of the time.
Our current coverage extends to over 60% of all ID checks conducted at merchants across Australia.
In the event of identity misuse, Truyu provides helpful links and remediation prompts to understand how you may re-secure your information as efficiently as possible and avoid additional harm or loss.
We will also alert you if your email addresses have been exposed in a data breach and provide proactive guidance to enhance your online security.
x15ventures is wholly owned by Comm Bank so your identity and personal details are in good hands.
All data is encrypted and stored safely in accordance with our Privacy Policy.
What it's like to work here We're a community of galvanisers, thinkers, and doers.
We have a big, bold vision, which so far no one has nailed (including us).
That excites, rather than deters, us.
We never lose sight of the impact we can have on people's lives, and the role that each of us plays in shaping the bank of the future.
We don't take ourselves too seriously and make time to connect to celebrate and grow our people.
At x15, we're guided by three values: Care, courage, and commitment.
And what does that mean? We're aware, attuned, and always act to help our people and our customers.
We're more than just job titles and we don't hide the human stuff.
We lead with grit and grace and do what's right – even if it's hard.
And, whatever happens, we always find a way.
Where would you fit? The team have been working together since November 2023 and are growing.
This role is a key member of our collaborative team and you will work closely with the product team and our tech team.
We are looking for someone who is not afraid to get their hands dirty and own the experience design stream as well as being involved in all areas of the business.
Role Overview We are seeking a Senior Experience Designer to join Truyu, a newly formed venture within x15ventures.
This role will be critical in creating best-in-class user experiences for our customers as we continue to evolve and scale this Product.
You will leverage your breadth of experience across UX, UI, and CX to play an important role in building a scalable digital protection product that our customers love.
Key responsibilities: Design world-class human-centred design experiences.
Lead UX research, workshops, and user testing to support prioritisation.
Understand customer and business problems to co-create product strategy and inform digital product design, including customer feedback and analytics.
Create high-fidelity designs, wireframes, and prototypes to test and communicate ideas to the business and developers.
Plan and manage UX and design activity within project timelines and budgets.
Support scrum team delivery through active participation in Agile rituals.
Support delivery activities.
Be the custodian of great design and voice of customer for all things UX, UI, brand, and collateral at Truyu.
Experience: 4+ years of proven experience in UX/UI design, with a track record of delivering successful digital products or services.
Exceptional UX and CX vision, recognising what a great customer experience looks and feels like and how to architect them.
Expertise in crafting wireframes, prototypes, and high-fidelity designs using industry-standard design tools (e.g., Figma, Sketch).
Proficiency in interaction design, information architecture, and usability testing methodologies.
Solid understanding of responsive design principles and accessibility standards.
Passion for staying ahead of design trends, technologies, and best practices in the fintech industry.
Team player with a positive attitude, strong collaboration skills, and effective communication.
Bachelor or Master's in design, Human-Computer Interaction, or a related field.
Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement.
If this is you, don't worry - we still encourage you to apply.
We are committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we're looking for! Why Join Us? Enjoy a flexible and dynamic start-up environment.
We nurture a safe space for our people to show up as they are! Competitive salary and bonus structure.
Opportunities for professional growth and development.
Access to the best in class benefits that Comm Bank offers.
Please include a brief portfolio or link to an online portfolio along with your resume to support your submission.
This is an essential element of the selection process.
About x15 What is x15ventures? We're a venture scaler powered by Comm Bank.
We build, buy and invest in startups that will benefit the bank's 15 million customers and beyond.
We're navigating the space between corporate and startup worlds and harnessing the collision of careers, ideas, and expertise to help build and scale the next generation of digital businesses.
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