Senior Experience Design Manager - AI DesignCustomer Experience | Sydney, Australia | Remote, Remote | Full-Time
We're looking for a Senior Experience Design Manager to join the AI Design Team. The AI team's mission is to accelerate AI innovation across our products and platforms, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future. Reporting into the Head of Design for AI, you'll be a member of a newly formed team of Product and Content Designers within the core design group, all motivated to innovate on how our products use AI to solve customer problems. The ideal candidate will have both a strong design background and practitioner experience with AI/ML technology.
In this role, you will:
Partner with leadership, stakeholders, cross-functional teams to create improvements to AI-driven features and core AI capabilities
Partner with product teams who will leverage the patterns and concepts in their products to ship AI-powered features
Lead multiple AI design projects from creation to execution and be responsible tying back to customer value delivery and outcomes
Communicate design concepts and plans persuasively across different audiences and varying levels of the organization
Identify success metrics for ensuring design solutions continue to deliver customer value
Identify opportunities to enhance our products and accelerate AI experiences at Atlassian
Collaborate with some of the industry's smartest (and nicest) people. You'll work with fellow Designers as well as Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work
Your background:
More than five years experience in Design Leadership roles
Experience in planning and driving direction autonomously - both as a hands-on designer, and as a manager
Maintain an area of core strength in one or more Design disciplines where you can lead through your expertise
Track-record in working effectively with scaled systems and different methods for designing
Comfort in the level of learning and ambiguity needed to navigate fast-evolving fields like AI
Demonstrated capability to understand the technical underpinnings of software products
Positive collaboration history with other departments, like Engineering, Product Management and Research
Examples of a high degree of influence with all kinds of internal partners, including senior leadership
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