Senior Digital Communications Adviser

Details of the offer

• Lead digital content strategies and provide advice to multiple jurisdictions

• Make a difference by giving the community better access to justice

• Work in a supportive environment that values innovation, continuous improvement and professional development

About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
About the Role Play a key role in online projects and take a lead position in a team of like-minded digital communications specialists.
You will provide your digital communications expertise to the Courts Group, which includes the Supreme Court of Victoria, County Court of Victoria, VCAT, and Court Services Victoria.
Reporting to the Senior Digital Communications Manager, you will liaise with all areas of the Courts Group to:
develop and lead innovative and evidence-based strategies to maximise online engagementhelp manage operations of a suite of websites, the intranet and social mediaapply editorial guidelines, plain language principles, SEO and web accessibility as part of content designleverage advanced metrics and prepare actionable reports to improve and support digital communications and projectsconfidently liaise with stakeholders, judicial officers and technical support providers.The Senior Digital Communications Adviser ensures first-time court users understand the legal system and are able to access information and services at the right time and place of their user journey.
About You To succeed in this role, you will need solid experience:
developing evidence-backed online content strategieswriting, editing and designing contentin Drupal, SharePoint, HTML, SEO, Google Analytics, Adobe Creative Suite and applying web accessibility standards.How to apply Click the 'Apply Now' button, ensuring you include the following in your application:
resumeOther information This position is a fixed-term full-time position: 10 March 2025 - 2 January 2026.
CSV is the employer of staff at Courts Group.
CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.
Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch by calling (03) 9032 0500 to speak with a People Services Advisor.

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