Department of Employment and Workplace Relations (DEWR)
Senior Delivery and Engagement Officer The Queensland State Office manages the delivery of employment and skills programs across the region. We are seeking candidates who are keen to make a difference through managing service providers to deliver and meet local labour market needs, and ultimately help clients upskill and secure sustained employment. As a Senior Delivery and Engagement Officer you will lead a team responsible for key functions such as: Program and contract management. Policy review and implementation, including Ministerial and Executive briefs. Local and regional stakeholder engagement.Collecting regional place-based labour market intelligence. Supporting industry and whole of government strategic initiatives projects. To be successful in the role, candidates should be highly motivated leaders, committed to achieving quality outcomes. Successful candidates will work collaboratively with interstate colleagues, National office, and cross-agencies, including State Government. We welcome government and non-government industry-related leaders, and newcomers, who can learn quickly and contribute positively to our State Office culture that values initiative, inclusivity, and flexibility. Flexible working arrangements can be available, including work from home, compressed or reduced hours and more. The key duties of the position include: Responsibilities of the APS Level 6 may include: Leading a small team to achieve high quality program and contract management. Building team capacity and individual staff capability through on-the-job training, coaching and performance feedback. Managing the performance and compliance of contracted program service providers through relationship management and decision making in accordance with contractual and legislative frameworks. Managing and escalating complex performance and provider operational issues identified through monitoring activities such as data analysis and onsite visits (some overnight travel opportunities). Engaging with stakeholders to co-design projects and facilitate referral pathways and support systems, particularly for vulnerable and disadvantaged participant and job seeker cohorts. Actively contributing to business objectives through participation in planning, project management, decision-making and solution brokering. Providing policy advice and support to our Ministers, and the department's National Office teams as required. Please note, under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the APS unless the Agency delegate has agreed, in writing.This is a designated security assessed position. The successful candidate will have the ability to obtain and maintain a Baseline security clearance. This selection process may be used to establish a merit pool. The pool might be accessed to fill ongoing and non-ongoing vacancies for similar roles in the Department over the next 18 months. Notes Qualifications and EducationYear 12 or equivalent essentialCurrent Driver's licence essential (overnight travel opportunities) RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability Getting to know the Department of Employment and Workplace Relations (DEWR) We are the department that helps job seeking Australians find safe, secure, and well-paid work while we ourselves strive to be a model employer. We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or retraining to take advantage of emerging employment opportunities.Secure jobs are vital—driving future economic growth and providing people with the certainty. We focus on connecting Australians who are starting, advancing or changing their career with the relevant skills, knowledge and experience to gain or regain employment.Our work directly contributes to shaping the employment landscape. It is our unique purpose to help people realise their potential and we want you to be part of it.Underpinning our important work is our focus on culture. We recognise that how we do things is equally important as what we achieve. Our workplace is one where different perspective are encouraged, people feel a sense of belonging and draw on the expertise of their peers. Our people demonstrate the APS Values, which includes being open, thoughtful, curious and candid. We also value employee wellbeing and developing leadership through investment in capability.
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