Overview:2 Full-time, Fixed Term positions until December 2024 and August 2025Salary HEW 8 + 17% SuperannuationBased at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University
About YouThe Senior Coordinator, Student Lifecycle will lead a team that will provide administrative support to the student lifecycle from enrolment to graduation, including the provision of timely and accurate advice to students and Learning & Teaching (L&T) staff.To be successful in this position, you will have:Demonstrated excellent communication skills to interact with a diverse range of individuals, cultures and complex situations.
Proven skills and experience in successfully leading, motivating and managing a team that manages a high volume of queries and issues and fosters a strong commitment to high level customer service.
Proven high level administrative skills preferably with experience in the tertiary sector.
Demonstrated ability to simultaneously manage complex tasks with a commitment to meeting strict deadlines.
High level computer skills with experience using the full Microsoft suite, databases and Customer Relationship Management (CRM) software.
Demonstrated pro-active approach to short and long term planning, organisational and project management.
Demonstrated experience in identifying and implementing process improvements.
Demonstrated ability to work within a changing environment with the flexibility to adapt to new systems, processes, and work practices, particularly in leading staff through change.
Please Note:
Appointment to this position is subject to passing a Working with Children and National Police Check.About the CollegeThe purpose of RMIT's College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work.To ApplyPlease submit your
CV
and
covering letter
addressing which fixed term position you are applying for/if you are open to both roles and your suitability for the position by clicking on the ' Apply ' link at the top of this page.For further information about this position, please see the Position Description hyperlinked below or contact Merilyn Thomas via email
****** Description - Senior Coordinator Student Lifecycle (Fixed Term)Please note, if you are viewing this advert from an external site, please click 'apply' and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page.
Due to recent upgrades, position description links may not work on LinkedIn advertisements.Please note interviews may be conducted before the closing date.#LI-HybridApplications Close: 13 Oct 2024 11.59 pmRMIT is an equal opportunity employer committed to being a child safe organisation.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms).
To discuss adjustment requirements, please contact Dani, via
******
or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers .We are a Circle Back Initiative Employer – we commit to respond to every applicant.
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