Networks & Systems Administration (Information & Communication Technology)
Full time
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Join our Managed Services team as a Senior Technical Consultant. We are seeking talented individuals who thrive on delivering top-notch technical solutions, providing expert guidance, and driving innovation for our clients. If you are passionate about technology and seeking an opportunity to make a meaningful impact, apply now and become part of an award-winning company.
About the Role The Managed Services team is looking for a Senior Technical Consultant to provide dedicated support to FUJIFILM MicroChannel's key customer accounts which will include desktop, server and cloud support, network troubleshooting, project deployments and expert advice.
What You'll Do You will work closely with the customers and focus on understanding their goals, processes, procedures and people as their trusted and valued advisor.
Key responsibilities include, but are not limited to:
Deploying both Cloud and on Premise based infrastructure solutions.Troubleshooting desktop and server problems, maintaining and support of server hardware and software.Serving as an escalation point for various technologies; BAU L3 Support.Attend account meetings, provide on-site training for staff, and assist with developing IT strategies.Presales, writing SoWs and other relevant documents.Oversee the project life cycle: Delivery, implementation and handover/knowledge-transfer to Helpdesk.Writing documents and manuals around technology deployment and best practices.Training, mentoring and developing junior team member.Stakeholder mapping, management and communications. Deploying both Cloud and on Premise based infrastructure solutions.Troubleshooting desktop and server problems, maintaining and support of server hardware and software.Serving as an escalation point for various technologies; BAU L3 Support.Attend account meetings, provide on-site training for staff, and assist with developing IT strategies.Presales, writing SoWs and other relevant documents.Oversee the project life cycle: Delivery, implementation and handover/knowledge-transfer to Helpdesk.Writing documents and manuals around technology deployment and best practices.Training, mentoring and developing junior team member.Stakeholder mapping, management and communications.What You Need to Succeed A minimum 5 years in a Level 3 Microsoft Technology support role in an MSP outsourced environmentExperience in supporting and troubleshooting Microsoft Windows server and desktop operating systems.Experience in Office 365 and Microsoft AzureMicrosoft Certified Professional (2012 or higher) qualificationsNetwork troubleshooting experienceCompetency with DNS, Internet, Routing and network troubleshootingExcellent knowledge of server hardware (products and troubleshooting)Experience in Firewall technologies A minimum 5 years in a Level 3 Microsoft Technology support role in an MSP outsourced environmentExperience in supporting and troubleshooting Microsoft Windows server and desktop operating systems.Experience in Office 365 and Microsoft AzureMicrosoft Certified Professional (2012 or higher) qualificationsNetwork troubleshooting experienceCompetency with DNS, Internet, Routing and network troubleshootingExcellent knowledge of server hardware (products and troubleshooting)Experience in Firewall technologiesAbout Us FUJIFILM MicroChannel is a multi-award-winning business solutions and technology provider, servicing mid-sized to large businesses, corporate divisions, government agencies, and enterprise organisations. Founded in 1995, FUJIFILM MicroChannel assists in clients to leverage technology for commercial success.
With outstanding credentials, an experienced team, and over 100+ Awards received from Microsoft, SAP, Sage, MYOB, Qlik and Körber, FUJIFILM MicroChannel is one of Australia's most respected business solutions and technology providers. We sell and support world-class products from leading vendors; covering a full range of end-to-end operational and back-office systems.
This is an exciting time to build your career at FUJIFILM MicroChannel. If this does sound like you, we would love to have a discussion with you. Please send us your resume and cover letter detailing why you are suitable for the role.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
MicroChannel Services is a multi-award-winning business solutions and technology provider, servicing small to mid-sized businesses, corporate divisions and government agencies. Founded in 1995, MicroChannel assists hundreds of clients to leverage technology to boost productivity, growth and competitiveness.
With outstanding credentials and an experienced team, MicroChannel is one of Australia's most respected business solutions and technology providers. We sell and support world-class products from leading vendors; covering a full range of end-to-end operational and back-office systems.
Our specialists understand your organisation is unique, and your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit.
Source: this is an extract from the company's own website.
MicroChannel Services is a multi-award-winning business solutions and technology provider, servicing small to mid-sized businesses, corporate divisions and government agencies. Founded in 1995, MicroChannel assists hundreds of clients to leverage technology to boost productivity, growth and competitiveness.
With outstanding credentials and an experienced team, MicroChannel is one of Australia's most respected business solutions and technology providers. We sell and support world-class products from leading vendors; covering a full range of end-to-end operational and back-office systems.
Our specialists understand your organisation is unique, and your technology should match your business processes - your unique way of doing things. We help your organisation perform better by designing and developing the solutions that work for you - all delivered on time, within budget and with faster time to benefit.
Source: this is an extract from the company's own website.
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