Senior Consultant- Credit Services- Hybrid Full-time
Employee Status: Regular
Role Type: Hybrid
Department: Customer Service
Schedule: Full Time
Ready to make a difference? Experian has evolved into a global tech company, leading in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.
Discover the Unexpected - Our 22k amazing people in 30+ countries believe the possibilities for you, and the world, are growing. Experian's investing in the future, through new technologies, accomplished people and new ideas so we can help create a better tomorrow. We inspire the 'big-thinkers' and 'can-doers', those that share our purpose. Together we're Uniquely Experian.
As an Senior Consultant you will provide subject matter expertise to our clients across a broad range of areas including: comprehensive credit reporting, responsible lending, best practice bureau strategy across the credit lifecycle, credit modelling and open banking.
Reporting to the Director of Client Advisory, you'll have opportunity to:
Participate in a consultative and professional way with the client, to identify problems and define, design and deliver solutions.
Partner with sales as a trusted adviser to key clients (both prospective and existing) where you will provide consultation to drive their business strategies and help them meet their goals
Help to build pipeline for customer analytics and retros, and work closely with the credit services analytics team
Support solution design for clients by facilitating workshops, gathering and validating requirements
Work in tandem with Product Management to optimise existing solutions and to define and develop new capabilities and offerings
Qualifications:
Deep domain knowledge with ideally 8+ years of experience in credit risk, customer management, collections, modelling, analytics and credit bureau is considered extremely beneficial.
You will to different work and communication styles, as this will be required to work successfully with a broad range of customers and Experian team members
A strong commercial understanding and the ability to demonstrate return on investment
Novated Leasing & Salary Packaging
Great compensation package and bonus / commission plan
Core benefits including Experian shares discount and wellness program
Flexible work environment, hybrid model
Flexible time off including volunteer time off, personal leaves and paid holidays
17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Experian Careers - Creating a better tomorrow together
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