Transport and Main Roads (Organisation site: http://www.tmr.qld.gov.au/)
Design & Capability; Customer & Digital Strategy; Queensland Government Customer & Digital Group; Brisbane CBD
The Digital Customer (Smart Service Queensland) stream provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services.
Job detailsPosition status: Fixed Term Temporary
Position type: Flexible full-time
Occupational group: Administration
Classification: AO7
Workplace Location: Brisbane CBD
Job ad reference: QLD/593563/24
Closing date: 11-Oct-2024
Yearly salary: $130407 - $139830
Fortnightly salary: $4998.50 - $5359.70
Job duration: until 30/04/2025 with possibility of extension
As the Senior Communications Officer, you add value by providing critical business communication to stakeholders that support strategic QGCDG projects and priorities.
Key responsibilities include: Team Leadership and Development: Lead, supervise and develop a multidisciplinary workforce in a team-based environment to deliver a variety of contemporary and digital marketing and communication strategies and solutions that engage a wide range of audiences and contribute to the achievement of TMR's business priorities and strategic objectives.Stakeholder Relationship Management: Build and maintain effective relationships and communication networks with content providers and internal and external stakeholders.Governance and Risk Management: Lead and manage the development, implementation and evaluation of integrated marketing and communication strategies, policies, products and services that elevate QGCDG's brand, drive strategic priorities and mitigate organisational risk.Strategic Content Planning: Lead the preparation and delivery of strategic and complex communication materials and content, including but not limited to speeches, presentations, project plans, annual reports, communication plans, management updates, leadership, emergency and disaster messaging and online content using contemporary communication platforms.Expert Advisory Support: Provide high-level strategic advice to executives, stakeholders and other departmental representatives on contemporary advertising, digital marketing and communication practices and platforms.To thrive in this role, you will need to demonstrate the following: Highly desirable qualifications: Bachelor's degree in communication, digital marketing, graphic design, marketing, public relations or similar, higher qualification or at least five years relevant experience working in communication, media, marketing or public relations environments.Team Leadership and Performance Management: Experience leading and managing internal and digital communication, marketing or public relations teams to deliver persuasive content for a digital environment. As well as experience developing, implementing and evaluating business development and team performance strategies in a large and geographically dispersed organisation.Relationship Management and Engagement Skills: Demonstrates strong stakeholder engagement and management abilities.Communication Expertise: Demonstrated experience in strategic media messaging, copywriting, presentations, and editing for a range of communications channels.Acumen, Emotional Intelligence and Organisational Abilities: Highly developed business and political acumen, emotional intelligence, and possesses strong organisational, resource, and time management skills.Applications will remain current for 12 months.
Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Please ensure you download all attachments and follow the instructions on how to apply.
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