Willship International is a recognized leader in the freight forwarding industry, specializing in both automotive and commercial freight. Our Commercial Freight Division handles full and partial container loads, airfreight, and complex project logistics for businesses across Australia and globally. We take pride in our hands-on approach, working closely with clients to offer customized freight solutions with exceptional service.
About the Role: We are looking for a Senior Commercial Freight Forwarding Manager who is not only a strategic thinker but also a hands-on operator. In this role, you will be directly involved in every aspect of the freight forwarding process, from managing high-value client relationships to physically overseeing job operations. You will prepare quotes, manage key accounts, and ensure the seamless execution of shipments while balancing management responsibilities.
This is not just a leadership role—you'll be deeply engaged in the day-to-day operations, working alongside your team to ensure our clients' logistics needs are met with excellence.
Key Responsibilities: Hands-On Operations: Oversee the end-to-end handling of commercial freight jobs, ensuring all processes—from quoting to delivery—are smooth and efficient.Client Management: Maintain strong relationships with our best clients, acting as the key contact for their freight needs.Quoting & Negotiation: Personally prepare accurate and competitive quotes for airfreight, sea freight, and project logistics.Operational Involvement: Step into job management, troubleshooting issues, liaising with customs, and ensuring regulatory compliance.Team Leadership: Lead by example—work closely with your team on the ground to support and develop their skills while directly handling your own jobs.Strategic Management: Drive business growth through identifying opportunities, enhancing operational efficiency, and improving client satisfaction.About You: Hands-On Experience: You thrive in a hands-on role and enjoy being involved in the operations from start to finish.Proven experience in freight forwarding, with a track record of managing both air and sea freight jobs directly.Strong ability to prepare accurate and detailed quotes, while also negotiating effectively with clients.Excellent communication and relationship-building skills to manage key accounts and provide personalized service.Ability to handle multiple projects, prioritize tasks, and solve problems quickly in a fast-paced environment.In-depth knowledge of customs regulations and international freight compliance.What We Offer: A dynamic, hands-on role in a respected and growing freight forwarding company.Competitive remuneration and benefits.The opportunity to work closely with clients and directly manage key aspects of freight operations.How to Apply: If you are a hands-on operator with a passion for commercial freight and logistics, then please apply for the role. Join us at Willship International and be at the forefront of commercial freight excellence!
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