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Job Details As a Senior Client Executive, you'll play a key role in supporting our clients and helping them achieve their business objectives. Working closely with Managers and Directors, you'll assist in managing various accounts, engaging directly with clients, and contributing to study design, analysis, and presentation preparation. If you're eager to learn and grow in a dynamic environment, this role offers a great opportunity to develop your skills and make an impact.
Key Responsibilities Contributing to Client Relationships: Building and maintaining strong client relationships by understanding their needs and objectives. Winning Work: Identifying opportunities to expand business with existing clients through upselling support by Directors. Managing Projects: Overseeing sensory testing and ad hoc research projects, ensuring they are executed efficiently and effectively. Delivering Analysis to Generate Insights: Analysing data, using tools like Q or SPSS, to generate valuable insights for clients. Commercial Acumen: Demonstrating a strong understanding of the commercial aspects of the business, including budgeting and project profitability. What you will be accountable for: Handling Sensory Testing and Research: Managing sensory research projects across various clients and industries. Research Process: Overseeing the research process from proposal and questionnaire development to creating customized reports and presenting findings to clients. New Product Development and Innovation: Focusing on projects related to new product development and innovation, leading presentations with clients, and nurturing client relationships. Data Analysis: Seeking insights within the data and effectively communicating the story behind the data. Required skills: Sensory Research Experience: A minimum of 3-5 years' experience in sensory research, both quantitative and qualitative; trained panel management would be a bonus (not essential). Data Analysis: Proficiency in data analysis using tools like Q or SPSS. Commercial Acumen: Strong understanding of business and commercial aspects. Quantitative Survey Design: Ability to design quantitative surveys effectively. Research Reporting: Strong skills in research reporting and creating PowerPoint presentations. Time Management: Ability to work under tight timelines and meet deadlines. Client Management: Independent decision-making on day-to-day projects to meet client objectives, with regular communication with clients. Multi-Market Studies: Experience in running studies that span multiple markets. Additional Research Experience: Familiarity with other research areas such as concept testing, ad testing, brand tracking, price and pack analysis, etc., but not essential. Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever-shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers, and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Location Chadstone, Dandenong Rd, Australia
Kantar Rewards Statement At Kantar, we have an integrated way of rewarding our people based on a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay-for-performance culture, where your reward and career progression opportunities are linked to what you deliver.
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