Senior Client Advisor

Location: Sydney, AU ID: 9937 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Expectations on Role and Responsibilities:Develop store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning).Offer an excellent level of couture service at all times across all categories.Mentor other client advisors on journey and KPI improvement and be a key team player.Foster sales in partnership and OTO appointment routine.Naturally integrate digital tools in selling and clienteling activities.Key Competencies:Proven selling and clienteling skills.Collaborative mindset.Excellent communication and storytelling skills.Able to sell all categories.Strong product knowledge to support the team in product maintenance and replenishment.Contribute to the correct operations of the store.The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity.
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