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Senior Claims Officer - Injury Liability
Manage a portfolio of Injury Liability Claims
Provide technical expertise to support Claims Officers
Brisbane or Sydney location
You will manage a diverse and complex portfolio of Injury Liability claims in accordance with policies and procedures, ensuring the most cost effective and timely outcomes are achieved while providing best in class claims service to our targeted market segments.
As a senior member of the team, you'll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.
What you'll do
Proactively manage a diverse portfolio of complex Injury Liability claims end to end
Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving
Appoint and manage external service providers including External Legal Panel
Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
Provide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management
Contribute to the development of the teams' market profile through superior claims service to our targeted market segment
What you'll bring
Proven experience within public liability risks (injury claims) (5-10 years experience mandatory)
Prior experience mentoring claims staff in technical claims roles
Legal background preferred, not essential
About Suncorp Group
Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that.
If this opportunity sounds like the challenge you have been looking for please apply online today.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
Advertised:
16 Sep 2024
AUS Eastern Standard Time
Applications close:
16 Oct 2024
AUS Eastern Daylight Time
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