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Manage a diverse portfolio of Professional and Financial Lines (Profin) Claims
Permanent full-time position
Sydney or Brisbane based roles
This role will see you manage a diverse portfolio of Profin Claims to deliver a "Best in Class" claims experience in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved, working alongside a team of highly experienced claims professionals.
As a senior member of the team, you'll play an integral role in providing technical claims advice and mentoring claims officers to lift technical capability and deliver excellent commercial outcomes.
What you'll do
Proactively manage a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims end to end
Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy and reserving
Appoint and manage external service providers including External Legal Panel
Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices
Provide underwriters and claims manager with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledge
Contribute to the development of the teams' market profile through superior claims service to our targeted market segment
What you'll bring
Proven experience within Professional Indemnity/Financial Lines Claims (5-10 years experience mandatory)
Prior experience mentoring claims staff in technical claims roles
Tertiary qualifications in law, business or insurance (Diploma in Financial Services General Insurance) would be highly regarded (desired)
What we can offer
A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
Discounts and offers on a range of retail favourite stores as well as insurance products
Give back to our communities with payroll giving, donation matching and paid volunteer leave
Invest in your brighter future with ongoing study support and career development programs; and
Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
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