As a Senior Change and Engagement Officer you will undertake and provide expertise in specialised program/project activities, specifically organisation-wide change management and stakeholder engagement, to enable the successful delivery of a large scale, complex project to improve workforce management solutions and processes. You will be part of an ICT enabled business change project, focused on enhancing Queensland Health's workforce management capability.
Interstate travel is a requirement for this role. The successful candidate will coordinate and implement project business change activities, including business change management, stakeholder engagement activities, communications, and training.
Reporting/work relationshipsThe position reports to Manager, Business Transformation.
Mandatory qualifications, registrations and other requirements While not mandatory, a relevant qualification would be well regarded.Knowledge of payroll and rostering workflow/processes and systems would be highly desirable particularly in a health context.Ability to travel intra-state is a requirement of this role. This role will be required to travel to different HHSs during the implementations of the IWFM solution rollout.Role fitThe essential requirements for this role are:
Demonstrated experience in a project environment, including planning, risk management, reporting, and an ability to plan and coordinate the delivery of specialised work packages.Demonstrated experience in business change management and an ability to provide sound advice on how this translates to business outcomes and benefits through effective change management.Demonstrated ability to develop and manage defined engagement, consultation, and communication channels and/or stakeholder groups, and facilitate the business change decision-making processes, and the planning and implementation of change.Proven effective consultation, facilitation, written and oral communication skills for use in a complex program/project environment.Demonstrated analytical, conceptual and problem-solving skills and a proven ability to work in a team environment developing effective working relationships with team members.We are all leaders in the Department of Health, regardless of role or classification level. The department is committed to leadership at all levels of our organisation, in this role you will be required to display the eleven Team Leader competencies described under vision, results and accountability in the Public Service Commission Leadership Competencies for Queensland.
How to applyPlease provide the following information to the panel to assess your suitability:
A short-written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.Your current CV or resume, including two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current, immediate or past supervisor.Only those persons eligible to work in Australia may be employed by Queensland Health. Prospective employees are required to provide proof of identity and documentary evidence of their right to work in Australia.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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