Large State Government agency Brisbane CBD location, hybrid flexibility Supporting large scale ICT Transformation project This role will be working closely with the Organisational Change Manager, broader project team, and key internal and external stakeholders to undertake key project change management activities contributing to the delivery of a staged project implementation plan, including change management strategy and related deliverables directly contributing towards successful implementation of the SAP S/4 HANA upgrade program.
This role will take on a pivotal role in driving change initiatives associated with the solution migration and upgrade and supporting the impacted teams with the transition.
Key Responsibilities : Collaborate with customer stakeholders to identify change and communications impacts from documented solution impacts.
Manage and develop the Business Change Impact Assessments (BCIA) and responses to ensure that all nominated change actions are captured.
Act as the liaison point for all nominated parties to ensure delivery of BCIA change responses and coordinate the governance requirements.
Manage communication impacts and requirements including software change notifications, impacts as a result of defects and communications with customer stakeholders.
Manage communications impacts as a result of risks and issues.
Manage all communications artefacts required for release governance gates.
Review end to end change and communications process and implement new tools and processes to streamline.
Contribute to the refining of the stakeholder list as required.
Develop various communication tools and business process education packs including communication plan on a page and communication schedule and execute the communication schedule e.g.
all channels Coordinate communication material to make it fit for purpose to the intended audience.
Ensure that relevant knowledge of industry practices, procedures, codes, standards and operations are represented in the communication material and processes.
Support business change activities as required.
Key requirements : Demonstrated success in ICT and business process change and communications with a proven record in planning, executing and evaluating ICT and business process change and communications impacts, communication strategies and/or campaigns within a large complex service delivery environment.
Demonstrated experience in developing a range of change and communications collateral including presentations and knowledge content.
Proven record of achievement in implementing change management activities that achieved efficiency in service delivery and realised sustained service improvement.
Exceptional communication, interpersonal and consultation skills with the ability to develop and maintain collaborative working relationships with senior management and a diverse range of stakeholders.
Proven highly developed analytical and problem solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
If the above role sounds like the next exciting opportunity and career move for you, please apply below.
Alternatively for a confidential conversation please contact Sarah Xi on (07)31855305 , 0492144791 or ****** This pay rate is inclusive of mandatory 25% casual loading Reference number: BBBH242508 Profession:Project ServicesChange Management Company: Hudson Australia Date posted: 17th Jan, 2025