Senior Business Support Officer

Please be advised that scheduled maintenance is to be undertaken from 5:00 until 8:00 (AWST) on Saturday 21 September 2024.
Please be advised that scheduled maintenance is to be undertaken from 17:00 on Friday 27 September until 22:00 on Sunday 29 September 2024 (AWST).
RAMS, Jobs WA, and agency jobs boards will be unavailable during this period.
Time Remaining 2 days
Senior Business Support Officer
Position No: Pool Ref 01056
Level/Salary: Level 5, $96,307 - $105,254 p.a. (PSCSAA 2022)
Work Type: Permanent - Full Time, Fixed Term - Full Time
Branch: Application Management
Location: Perth
Closing Date: 2024-09-27 4:00 PM
This is a pool recruitment process (Ref 01056). This pool will run for a period of twelve (12) months and may be used to fill ongoing fixed term contracts, secondments, acting/relieving and permanent opportunities. There is currently one (1) permanent full time position available. THE OPPORTUNITY Join the world's largest single police jurisdiction and be part of policing a jurisdiction covering 2.5 million square kilometres.
As a part of the Applications Management team, you will ensure all day-to-day application support and maintenance for production applications.
Being a part of the Technology Portfolio, this position offers a number of personal and professional development opportunities, including training courses in ICT fundamentals such as ITIL and PRINCE2.
The position is based in the Perth CBD, conveniently close to public transport and with excellent end of trip facilities.
THE BENEFITS Benefits of working for the WA Police Force:
Professional development opportunities and study leave/assistance. 11.5% employer contributed superannuation into a fund of your choice. Please note this will increase progressively to 12% by 1 July 2025. Salary packaging options for vehicles and superannuation. 4 weeks of Annual Leave with the option to purchase additional leave each year 3 Public Service Holidays per year. Access to Long Service Leave every 7 years. On site gym facilities at Police Headquarters. Free flu vaccinations annually. Access to an Employee Assistance Program including immediate family members living at home. Access to free WA Police Force Chaplaincy and Psychological services. An active social club that welcomes WA Police Force family members. POSITION OBJECTIVE This position ensures all day-to-day application support and maintenance for production applications, residing on a diverse array of technology platforms. Ensures fault fixing and minor enhancements are managed and completed according to the Western Australia Police Force business requirements. Assists to ensure the provision of high-quality client-focused business systems which meet the operational, tactical and strategic requirements of WA Police Force users.
SPECIALIST PRE-REQUISITE It is a requirement that the position holder is successful in obtaining and maintaining a NEGATIVE VETTING LEVEL 1 security clearance for the duration of their appointment in the position. Only Australian Citizens are eligible to hold and maintain the NEGATIVE VETTING LEVEL 1 security clearance. Any applicants who are currently not an Australian Citizen must be aware that this is an essential requirement to fulfil this position (please refer to the attached position description). Whilst there is nothing to preclude applicants from applying for the position if they have not yet been granted Australian Citizenship, applicants who are successful should be aware that they cannot be appointed unless they are in the process of applying for Australian Citizenship and are eligible to become an Australian Citizen prior to appointment.
APPLICATION PROCESS Please ensure you complete, sign and scan the Integrity Check Consent Form (refer attached) and submit it along with your application (the Integrity Check Consent Form is not required for current WA Police Force employees). Applicants are asked to address the following nominated work related requirements in no more than two (2) pages:
Ability in maintaining and enhancing supported systems - Recognising opportunities to improve system services to achieve Agency objectives. Coordinating the support and maintenance of production applications in an enterprise environment. Testing skills - Planning, creating and running test cycles for existing systems including test plans, test matrix, test cases. Applicants are also required to submit a comprehensive Curriculum Vitae (CV). Your CV should provide enough detail (dot points are sufficient) to allow the selection panel to assess your skills, experience and qualifications relevant to the Key Accountabilities of the attached Position Description Form.
The CV must also include the names and contact details of two (2) referees who can comment on the applicant's ability to satisfy all of the Essential Work Related Requirements. Applicants should nominate at least one immediate (most contemporary) supervisor/manager unless exceptional circumstances exist.
We believe all our people are leaders irrespective of their role. We consider this as critical to our success and, to support this, we have adopted Leadership Expectations which provide a common understanding of the mindsets and expected behaviours required of all our employees and the public sector. The leadership context for this role is identified in the attached position description form.
Please note: For applicants deemed suitable, all Essential Work Related Requirements listed in the Position Description Form will be assessed at some stage during the selection process.
OTHER CONDITIONS In addition to the above mentioned vacancy, a POOL is being created to fill future vacancies that may arise within the metropolitan area. This POOL will remain active for a period of twelve (12) months from the initial appointment. Applicants who are assessed as 'suitable' at the completion of this process, will be placed in the POOL and may be considered for future permanent and temporary vacancies as they become available.
Once an applicant from the POOL accepts a permanent position via this selection process, that applicant will be removed from the POOL. Applicants who accept a temporary vacancy will remain in the POOL and will continue to be considered for permanent opportunities as they arise.
Where an applicant in the POOL declines an opportunity (either permanent or temporary), that applicant may forfeit their right to be considered before other suitable applicants who were identified to be less competitive.
Integrity and criminal checks will be conducted if the recommended applicant for a position is not a current WA Police Force employee. Any relocation costs associated with appointment to these positions may be the responsibility of the successful applicants.
SUBSTANTIVE EQUALITY & WORK HEALTH & SAFETY (WHS) STATEMENT The WA Police Force is an Equal Opportunity Employer and encourages Aboriginal Australians, young people, people of diverse sexualities and genders, people with disability, people from culturally and linguistically diverse backgrounds and women to apply for positions within our agency. The Department also promotes flexible family friendly work practices.
Throughout the recruitment process we provide reasonable adjustments to allow people with a disability to participate effectively. Reasonable adjustments can also be made available to assist you in the job, if you are successful in gaining employment.
WHS is a vital component within the WA Police Force. Safety is a partnership between the employer and their employees and it relies on all of us working together to ensure that everyone is safe in their working environment, which enables them to go home safely. We incorporate safety in every part of our business and it is an integral part of the decision-making process.
The WA Police Force has a duty of care to ensure employees are not adversely affected by alcohol or drugs in the workplace. The effect of alcohol or drugs can impact on the health and/or safety of the individual or others, and this behaviour is not aligned with the WA Police Force Code of Conduct. As a result, a testing regime has been established as an important way of providing assurance to the community that the expectations they hold for all members of the WA Police Force are being met. Regular testing of all employees for alcohol and drugs aims to ensure the health, welfare and safety of all personnel and promote community confidence in the WA Police Force.
FOR FURTHER JOB RELATED INFORMATION Please contact Greg Craig-Martin on telephone number (08) 6229 5208.
SUBMITTING YOUR APPLICATION Applicants are requested to apply online. To apply online, you must have a valid email address and be ready to attach your comprehensive electronic resume, integrity check form (if required) and any additional attachments as requested in the "APPLICATION PROCESS" section of the advertisement. Please select the "APPLY FOR JOB" button at the top/bottom of this advertisement. Should you encounter any problems lodging your online application please contact Police Staff Selection and Deployment on (08) 6229 5772 during business hours (8am to 4pm, Monday – Friday), prior to the specified closing time.
EMAILED, LATE OR PRO-FORMA APPLICATIONS WILL NOT BE ACCEPTED Application packages and the Position Description Form are attached below.

#J-18808-Ljbffr