What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
The Role: Cognizant is seeking a Senior Business Process Consultant for a full-time role. This is a critical role in guiding clients and teams towards successful process optimization through the implementation of best practices.
In your first few weeks in this role, you can expect to:
Lead requirements gathering including delivering process and tool workshops and demos.Possess ITIL or other best practice process expertise in one or more areas.Work with and lead business analysts in BA duties.Provide process definition guidance and best practices.Plan and monitor deliverables before implementation.Manage client communications to ensure the effectiveness of the process strategy.Develop processes and maintain continual improvement programs.Update and maintain all process documentation.Design processes and standardize, improve or redesign existing ones.Design new processes to improve service delivery and maintain client relationships ensuring cost-effectiveness.Prepare documentation for deliverables such as business documents and support management activities such as project or task management.Act as a point of contact between the client and the technical team regarding requirements and process-related concerns.Maintain the whole operational process in compliance with the quality standards and contractual requirements determined by the company.In conjunction with Sales Personnel and Solution Consultants, conduct transition briefings - communicate commitments and expectations in preparation for engagements.To apply for this role, your soft skills, expertise, and experience should include:
CPDE (Required or equivalent)5+ years Process Design or Requirements Management experience (Required)ITIL v3 or 4 (Required)Desirable: Six Sigma, Agile, Prosci, TOGAFCSA Business Process for Implementation.You'll receive an excellent salary and benefits package for your knowledge, expertise, and flexibility. At Cognizant, taking care of employees is a priority:
You can pursue innovative career tracks and opportunities here.You can enhance your professional development through education and dedicated training.We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits, and wellness packages help you stay healthy and plan for the future.Please get in touch with our Cognizant team today to apply and register your interest in this full-time position. We're looking forward to meeting you.
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