Position: Senior Business Monitoring
Position Purpose The purpose of this role is to support the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations.
Duties and Responsibilities Monitor & support the team and all action plans agreed internally and externally to improve the operations.Collaborate with faculty, staff, and other professionals to provide the best care possible.Coordinate with staff in the region on all internal and external audits.Complete all necessary clinical documentation in an accurate and timely manner.Ensure all services are completed according to relevant ethical and professional standards of care, acting in accordance with relevant legislation and company policies, standards, and procedures.Develop and maintain respectful, cooperative working relationships to contribute to the integrated, seamless delivery of services to patients, families, and clients.Monitor the program performance through standard KPIs.Effectively assist the Program Managers in managing the Patient Support Program(s) by liaising with hospitals, patients, and other involved stakeholders.Work closely with Axios staff to implement the required service(s) for the enrolled patients in the program(s).Prepare timely monitoring reports (monthly) with patient numbers and logistics, as well as quality assurance reports (quarterly) for internal review.Conduct monthly, quarterly, and on-demand client reporting.Monitor and track patient files in collaboration with Axios staff in real time as patients proceed through the program.Attend and complete Pharmacovigilance, Pharma, and Product Training provided by the client with a clear understanding of how to collect and report safety data.Attend, complete, and arrange all required training to provide the service based on industry standards.Report any adverse events/product complaints as per client's requirements and/or Axios SOPPs.Conduct all program activities through exclusive use of Axios' Patient Management System (PMS).Participate in periodic meetings with Axios leadership team and heads of departments to update the progress of program performance.Perform additional duties as assigned.Educational Background and Experience At least 2-5 years of professional experience in the healthcare sector is ideal.Excellent command of both spoken and written English.Excellent communication skills.Excellent networking skills.Experience in data monitoring and management is an advantage.Experience coordinating and handling logistics/supply chain is a plus.Experience in communication service management.In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plus.Job Circumstances The position is based in our regional office, and it requires frequent travel to hospitals, clinics, healthcare facilities, and partners which may be outside your designated region.Flexibility in ability to travel as well as working hours is essential. #J-18808-Ljbffr