Business/Systems Analysts (Information & Communication Technology) Join a large Business Analyst community where ideas and best practice are shared. Hybrid working model - 60% WFH, supportive and collaborative culture. We're never just satisfied with how things are – because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.
Welcome to a place where you can chase real progress and drive real change. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler, and better for our customers and each other.
Overview of the role This is a fantastic time to be joining Suncorp as the industry goes through significant change. As a result, we are looking for strong Senior Business Analyst with a solid understanding of Testing/QA. This role will be aligned to the QA Testing POD where you will be across the delivery of work within the POD to assist in communicating the overall tracking to the Scrum Master, Product Owner & Project Delivery Manager. You will also assist in updating fortnightly reporting.
You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 290 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing. You will support projects being delivered in a continuous delivery model (Agile) and supporting the platform.
Suncorp is proud of our fantastic culture where you will be supported in your career development.
What you'll do: Document current and future state processes and identify opportunities for improvement. Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently. Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs. Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks where applicable. Create detailed user stories (in JIRA) to support delivery. Work closely with squad/project members, including but not limited to Platform Delivery leads, Scrum Master, architects, Developers, Tech Leads, Test Analyst to identify, capture, plan and deliver changes. Mentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadership. Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week. What you'll bring: Minimum of 5 years' business analysis experience in a project/delivery orientated role, from a large organisation. Experience working within engineering teams and has the ability to digest quality automation engineering to communicate business case and requirements. Past technical project experience working on the tech side not business side. Experience driving tangible outcomes and actions in stakeholder meetings with a technical community. Strong writing experience inclusive of: SOAPs, presentation packs, comms, analysis. Proactive identification and management of RAID. Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders. Strong team player with a positive attitude, willingness to learn and desire to make a difference. Must be able to manage multiple complex initiatives with competing deadlines. What we can offer you: Discounts and offers on a range of retail favourite stores as well as insurance products. A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. About Suncorp: We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.
If this opportunity sounds like the challenge, you have been looking for, please apply online today.
At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved, and respected for their perspectives and contribution.
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