Job Description
Role Overview
As a Senior Business Analyst, you will work with Project Managers, business unit leaders, cross-functional team members and other senior leadership roles to ensure that business and technical requirements for projects are documented, agreed, and delivered through all phases of the Project.
You will assist as a team player across a range of other project activities, including preparation of reports and briefs for Senior leadership consumption and decision making, coordinating resources, and other activities. This helps to balance the workload within the Portfolio and Squad teams, grow new skills and meet a culture of teamwork and collaboration. You will facilitate workshops for the business and technical requirements generated, gather feedback, adjust as required and obtain formal sign off from senior leadership and Sponsors, and other stakeholders as required.
You will be experienced in delivering quality documentation for both Business Requirements and their corresponding Functional Specifications (Technical Requirements) as well as screen flows, all at a high level of quality. You will be experienced in project lifecycle standards, different Methodologies and how best to leverage tools and people to extract the right information, in the right way, to meet a common set of objectives. You will be focused on delivering through appropriate standards and Practices within agreed scope , budget and timelines.
You will be experienced in working in team/collaborative environments, have strong interpersonal skills, be able to build strong relationships, work with a variety of stakeholders and understand how to work Ambiguity at times. Working with the Portfolio Manager, you will also identify and implement ways to continually improve the operation of your role to support other activities across the Portfolio, Squads and functional area.
6 months Fixed term contract role in Strategic Portfolio management team - Value Office Parramatta based candidates preferred, but open to Melbourne location as well
Key Accountabilities and main responsibilities
Drive the definition of business problems via in-depth investigation and gathering of technical and non-technical information. Outline detailed business requirements and detailed technical requirements for a solution and ensure the delivered solution meets those business requirements. Traceability between the technical and functional requirements and the development and then testing of same. Identify stakeholders and facilitate discussions or workshops with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities Gather, validate and document business and technical requirements/use cases. Analyse data to inform / validate opportunities and requirements Model business processes and identify opportunities for process improvements. Analyse the system(s) impacted for points of change required and aspects the developers need to know in order to build the system with efficiency and without error Understand the customer experience, how they may use the product/service and how that will influence both your Business and Technical Requirements Apply creative thinking and work collaboratively with teams to solve business challenges, further supporting the documentation of clear, concise and accurate requirements. Developing, maintaining, and improving Analyst methodologies and processes ie. Contribute to Continuous improved Developing dashboards, graphics, and reports for Portfolio consumption on relevant matters, such as Requirement/Epic/Story cut through. Support/perform functional testing, investigating and feeding back issues to Developers Ensure that testing is appropriately documented, with evidence recorded and working in close consultation with the Test Lead and Project Manager to ensure adequate test coverage and strong traceability Be a natural leader in your field so you can guide, coach and develop team members on complex issues with practical workable approaches/solutions leading to long term skill growth. Build productive and professional relationships with key stakeholders, other cross-functional team members and Senior Leadership roles. Display role model behaviors with facilitation, communication, and collaboration Identify, assess, and manage project risks & issues. Be a role model for RAID management across the group, coach and develop skills and performance of RAID management
Experience & Personal Attributes
5 plus years of Technical Business Analyst experience covering both Business Requirements and Technical Requirements Well practiced and experienced in project management fundamentals and how the Analyst role contributes to them Experience creating reports, charts, and graphs appropriate for presentation to executive management Experienced with Microsoft suite of tools and competent user of Service Now, Jira and SharePoint Understanding, experience and qualification in Agile delivery practices Ability to work well under pressure, with ambiguity and be self driven Experience writing procedures and documenting processes. Excellent analytical skills, presentation skills and oral and written communication skills Strong testing exposure would be highly advantageous
Some of our Employment Benefits
FlexiWorks - enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing
Culture @ MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
About Us
MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
About the Team
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. #J-18808-Ljbffr
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