If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Join a customer-obsessed technology business at the heart of Australia's largest retailerSurry Hills based with hybrid and flexible ways of working20% of your working week dedicated to Chapter TimeCustomer X As a business inside one of Australia's largest retailers, CustomerX aims to bring the best of Woolworths Group to our customers.
We're an innovation business that brings together the brightest minds in e-commerce, digital technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment.
Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.
What you'll do You'll play a key leadership role within a leading digital organisation to ensure business and customer outcomes are achieved, while reporting to the Product Chapter Lead.
This role is for an experienced Senior Business Analyst with a background in tech, security and solid understanding of authentication and authorisation (Auth0 preferred). To join our fast-paced environment that demands a strong \"ownership mentality\", with your self-driven attitude, know how to relate to the business requirements and how to collaborate with technical engineers.
Analyse, document, and translate business needs into effective technology solutions within an agile framework.Translating and defining solution requirements into high-quality user stories with sufficient technical details, including personas, functional and system behaviours, highlighting risks, dependencies, assumptions and success criteria (and clear 'definitions of done').Using iterative design principles to break down Epics and write user stories that deliver incremental value and communicate the technical and business impacts of solution delivery.Facilitates and collaborates in problem solving and decision making activities across the working group and stakeholders.Planning and creation of artefacts to support BAU Product and Service Management.What you'll bring A solid understanding of authentication and authorisation, and a willingness and technical competency to get up to speed with the concepts and challenges involved.Technical understanding of how software is built, how to break down the work, how web services run (i.e. APIs, endpoints) in order to synthesise complex concepts into clear and understandable requirements.Demonstrated solutions analysis experience delivering innovative and large-scale projects, with an understanding of customer data management and the complexities involved (i.e. security, privacy, retention, storage, fraud, etc.).Excellent communication and facilitation skills, can collaborate effectively with technical and non-technical stakeholders alike.What You'll Experience Team discounts across our range of Woolworths Group brands and a robust rewards program.A global business with endless career possibilities across every discipline.A progressive and flexible 'work from anywhere' policy.A range of programs to help you prioritise and manage your wellbeing.Endless possibilities with Woolworths Group We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together.
Everyone belongs at Woolworths Group Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
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