Permanent role Sydney location with flexible working arrangements Be a part of a world class team How will I help? As a Senior Business Analyst, you are accountable for bridging the gap between the business & technology communities to support the delivery of tailored fit for purpose solutions that meet the needs of customer and the product vision. Leveraging the latest Transformation Delivery Standards (TDS) you will work in a squad using Agile methodologies to ensure the right outcomes are achieved efficiently whilst applying the right risk frameworks.
You will be working within the Product and Pricing village for Cash & Transactional Banking, to deliver transactional banking product and pricing capabilities for both new and existing customers.
You will:
Build strong relationships through engagement with customers, colleagues, and other key stakeholders. Document current and future state processes and identify opportunities for improvement. Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently. Work collaboratively in your delivery squad and with business and technology stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs. Work closely with your squad members, including but not limited to Product Owners, Scrum Master, other Business Analysts, Tech Leads, Engineers to identify, capture, plan and deliver changes. Define and manage the requirements through the delivery lifecycle to meet business needs including functional, non-functional and data requirements. What do I need? To be successful in this role, you need to have the following skills, education & personal attributes:
Demonstrated experience in business process improvement/re-engineering, data analysis, system functional / non-functional analysis experience and business case preparation experience. Knowledge and experience in debit card and account migration. Excellent communication and stakeholder management skills. Cards domain experience and/or experience in payment systems. Major end-to-end business process re-engineering or business transformation initiatives. Business and technology delivery projects ensuring solution enables business processes to deliver the desired business outcomes and value. Facilitation of business solution workshops involving participants from senior management to business users. Financial industry experience. How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******.
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