We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Join a customer-obsessed technology business at the heart of Australia's largest retailerSurry Hills based with hybrid and flexible ways of working20% of your working week dedicated to Chapter TimeCustomer XAs a business inside one of Australia's largest retailers, CustomerX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, digital technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment.Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.What you'll doYou'll play a key leadership role within a leading digital organisation to ensure business and customer outcomes are achieved, while reporting to the Product Chapter Lead.This role is for an experienced Senior Business Analyst with a background in tech, security and solid understanding of authentication and authorisation (Auth0 preferred). To join our fast-paced environment that demands a strong "ownership mentality", with your self-driven attitude, know how to relate to the business requirements and how to collaborate with technical engineers.Analyse, document, and translate business needs into effective technology solutions within an agile framework.Translating and defining solution requirements into high-quality user stories with sufficient technical details, including personas, functional and system behaviours, highlighting risks, dependencies, assumptions and success criteria.Using iterative design principles to break down Epics and write user stories that deliver incremental value and communicates the technical and business impacts of solution delivery.Facilitates and collaborates in problem solving and decision making activities across the working group and stakeholders that contribute to discovery, analysis and solidify the solution design.Planning and creation of artefacts to support BAU Product and Service Management.What you'll bringA solid understanding of authentication and authorisation, and a willingness and technical competency to get up to speed with the concepts and challenges involved.Technical understanding of how software is built, how to break down the work, and how web services run (i.e. APIs, endpoints).Demonstrated solutions analysis experience delivering innovative and large-scale projects, with an understanding of customer data management and the complexities involved.Excellent communication and facilitation skills, can collaborate effectively with technical and non-technical stakeholders alike.What You'll ExperienceTeam discounts across our range of Woolworths Group brands and a robust rewards program that celebrates and incentivises purpose-driven work.A global business with endless career possibilities around every corner and across every discipline.A progressive and flexible 'work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing.A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.Endless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.You can learn more about working with us on LinkedIn or via www.wowcareers.com.au .Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.Please note that the Woolworths support office is closed for the festive season from 21 December 2024. We will return on Monday 6 January 2025 and will review your application after this date.
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